Accomplished Sales Manager and Data Management Specialist with a proven track record at HD Korea Shipbuilding & Offshore Engineering and Coupang Eats. Excelled in contract negotiations, securing significant deals, and enhancing merchant onboarding processes. Skilled in Salesforce and developing strategic marketing plans, demonstrating exceptional analytical and interpersonal abilities.
1. Contract Management and Order Securing
• Promoted products to major European and Asian shipowners and shipyards.
• Managed customer inquiries and prepared quotations based on technical requirements.
• Led bidding and contract negotiations, securing new contracts.
2. Sales and Post-Contract Support
• Oversaw project registration, order notifications, and agreement management.
• Handled billing processes, including issuing invoices and tax documents.
3. Additional Responsibilities
• Developed product competitiveness reports and market strategies.
• Conducted market research and led marketing initiatives.
• Project-managed the SD Division’s promotional website creation.
1. Merchant Data Onboarding: Registered over 1,200 merchant data entries onto the Coupang Eats app through the Sales Support team.
2. Merchant Bug Tracking System (BTS) Management: Resolved over 300 entries in the BTS (Bug Tracking System).
3. Sales Support: Provided 1:1 customer support and guidance for merchants on using the Coupang Eats app.
Salesforce
Advanced Microsoft Excel
Sales operation
Increasing sales
Market Research & Strategy