Inspected or tested parts to determine nature or cause of defects or malfunctions.
Identified issues, analyzed information and provided solutions to problems.
Monitored performance and generated reports detailing quality of product and defect rates.
English Translator
01.2018 - 02.2018
Translated communications between Korean and English.
Escorted individuals or groups to places of interest.
승무사원
MSC Cruises
Genova, Italy
04.2018 - 12.2018
Won Top Seller Prize in European Season, securing 191% of monthly targets.
Conducted safety drills on every cruise to provide mandatory safety briefing.
Led [type] team in delivery of [type] project, resulting in [result].
Offered friendly and efficient service to all customers, handled challenging situations with ease.
Education
Shanghai Maritime University
No Degree - International Business Management
Baden-Württemberg State University
Heidenheim, Germany
10.2016 - 01.2017
Exchange Student Program - undefined
Nanyang Polytechnic
Affiliations
I am an enthusiastic, customer-oriented applicant. With over 4 years of experience in customer-facing environments in various industry. I am adept at maintaining hospitable environments and ensuring the safety of passengers. Having spent many years in international environment. I have honed my communication skills from international friends. As such, I feel comfortable engaging with people from all walks of life.
Additional Information
Awards and Activities
, 2018
Targeting direct sales winner - MSC Cruises.
2015
A scholarship for excellent academic improvement
2014
Police Officer of the Year - Gyeonggi Police Headquarter.
2008-2011