Mi Ri Nae Yoon
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
General Office Worker
Tae Song Technology
2022.04 - 2023.02
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Collaborated with various departments to complete assigned tasks.
- Interacted with customers by phone, email, or in-person to provide information.
Waitress
Ccobong Dakgalbi
2020.07 - 2022.03
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
Cashier Specialist
GS25 Convenience Store
2017.08 - 2017.12
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Assisted customers by answering questions and fulfilling requests.
Education
Bachelor of Arts - The Department of Social Welfare
SeJong Cyber University
Seoul02.2025
High School Diploma -
High School Qualification Exam
Seoul04.2020
Skills
- Customer Service
- team building skills
- communication skills
- interpersonal skills
Languages
Korean
Native language
English
Intermediate
B1
Timeline
General Office Worker
Tae Song Technology
2022.04 - 2023.02
Waitress
Ccobong Dakgalbi
2020.07 - 2022.03
Cashier Specialist
GS25 Convenience Store
2017.08 - 2017.12
Bachelor of Arts - The Department of Social Welfare
SeJong Cyber University
High School Diploma -
High School Qualification Exam