Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Miyeon Kang

Jeju-si
Miyeon Kang

Summary

Dynamic leader with a proven track record at KR0060, adept in operations management and team leadership. Spearheaded Korea's first island store launch, significantly enhancing customer satisfaction and staff proficiency. Expert in problem-solving and KPI tracking, excelling in fast-paced environments through innovative strategies and effective communication.

Overview

6
years of professional experience

Work History

KR0060

Store Manager
09.2022 - Current

Job overview

  • Successfully led the opening of Korea's first island store.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and regional characteristics.

KR0050

Department Manager
09.2020 - 08.2022

Job overview

  • Contributed to the successful opening of the new store through timely scheduling and creating a conducive BOH environment.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maximized sales by creating innovative visual merchandising displays and store layouts with visual merchandise managers.


KR0005

Department Manager
09.2018 - 10.2020

Job overview

  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Education

Soonchunhyang University
Asan, South Korea

Bachelor of Arts from Chinese And Chinese Literature/International Trade
08.2014

University Overview

  • Study Abroad: Exchange student - Hebei University, China

Skills

  • Operations Management
  • Problem-Solving
  • Store Opening
  • KPI Tracking
  • Communication skills
  • Team leadership and coaching

Timeline

Store Manager

KR0060
09.2022 - Current

Department Manager

KR0050
09.2020 - 08.2022

Department Manager

KR0005
09.2018 - 10.2020

Soonchunhyang University

Bachelor of Arts from Chinese And Chinese Literature/International Trade

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Miyeon Kang