MoonYoung Chang
Residential Building Administration Manager
1316-2102, 12, Gosan-ro 677beon-gil, Gunposi, Gyeonggi-do
Summary
Dynamic Building Administrator with a proven track record at Seantecs Co.,Ltd, enhancing tenant satisfaction and safety through effective communication and emergency response protocols. Skilled in financial budgeting and fostering mutual respect, I excel in property management and interpersonal relations, ensuring regulatory compliance and efficient resource allocation.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Building Administrator
Seantecs Co.,Ltd
03.2022 - Current
- Streamlined communication between tenants, management, and maintenance staff for improved problem resolution.
- Resolved conflicts constructively and diplomatically, fostering an atmosphere of mutual respect among tenants.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Communicated effectively with owners, residents, and on-site associates.
- Developed budget plans for efficient allocation of resources toward necessary building improvements and repairs.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Maintained accurate records of all financial transactions related to the management of the building.
- Demonstrated strong leadership skills during emergency situations by implementing effective response plans that prioritized tenant safety above all else.
- Conducted regular property inspections, identifying potential safety hazards and ensuring compliance with applicable regulations.
- Clean up all emitted trashes from building twice per day to offer best environment to tenants.
Bakery Cashier
In the Oven Bakery
05.2021 - 02.2022
- Contributed to a positive working environment by maintaining open communication lines with fellow employees and management or owner.
- Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
- Handled customer inquiries, complaints, and special requests professionally and effectively.
- Supported other staff members during busy times by assisting with cleaning tasks or restocking shelves as needed.
- Collaborated with bakery team to ensure proper product display and pricing information for customers.
- Reduced wait times for customers by quickly processing transactions while maintaining accuracy levels in an often fast-paced environment.
- Used utensils and equipment to portion, wrap and display bakery items.
Education
No Degree - Fashion Design
Parsons The New School For Design
New York City, NY, US 04.2001 -
High School Diploma -
Christian Heritage School
Riverdale, Utah, US 04.2001 -
Skills
Waste management
Fire protection
Property management
Building inspections
Security management
Interpersonal skills
Financial budgeting and reporting
Grounds and facility inspection
Adaptability
Problem-solving aptitude
Effective communication
Customer service-focused
Emergency protocols
Additional Information
- Fluent English-Study abroad experience for seven years in the United States
- Awareness of Multicultural by travel around the world for one year
- Stayed in Morocco for three months
- Pilates for seven years and work out regularly
Timeline
Building Administrator
Seantecs Co.,Ltd
03.2022 - Current
Bakery Cashier
In the Oven Bakery
05.2021 - 02.2022
No Degree - Fashion Design
Parsons The New School For Design
04.2001 -
High School Diploma -
Christian Heritage School
04.2001 -
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