Munkhtsetseg Ganbold
Incheon
Summary
Certified Project Management Professional with over 15 years of experience leading digital transformation initiatives, managing complex IT projects, and driving strategic business partnerships across international organizations. Successful track record in delivering technology solutions aligning with organizational objectives, overseeing project portfolios exceeding USD 50M in mining, humanitarian, hospitality, and climate-focused industries. Skilled in stakeholder management, cross-cultural team leadership, and translating business requirements into innovative AI-powered solutions. Unique blend of legal expertise, business acumen, and cutting-edge AI specializations establishing as a strategic technology leader within regulated environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Marketing and Sales Project Manager/Director
Nazo Group
01.2022 - 01.2023
- Led end-to-end development of AI-powered company website and intelligent CRM system
- Generated 1B MNT (USD 400K+) annual revenue increase through AI-driven strategic campaigns and targeted marketing initiatives
- Enhanced operational efficiency by 20% through AI-powered software development and process automation
- Improved customer retention rates by 15% through targeted CRM initiatives and personalized client engagement
- Supervised cross-functional technology team of 25 professionals across various disciplines
- Developed custom database management systems with predictive analytics capabilities
- Boosted company market presence by securing partnerships with 10 key industry players through innovative marketing strategies
- Enhanced sales conversion rate by 20% by integrating advanced data analytics tools into marketing processes
Paralegal
Agaa and Partners LLP
01.2021 - 01.2023
- Company Overview: International law firm specializing in business laws and international law
- Drafted over 50-60 contracts resulting in successful negotiations and compliance with regulatory frameworks
- Reduced case preparation time by 20% through implementing efficient document management protocols
- Improved client satisfaction scores by 30% by streamlining communication processes within the firm
- Supported 50+ legal cases annually, ensuring effective case management and timely documentation
- Applied legal expertise to navigate complex regulatory requirements and governance frameworks
Senior Business Consultant
KPB Consulting
01.2020 - 01.2022
- Led end-to-end development of innovative fitness mobile application from concept to
market launch, managing technical teams and coordinating with international stakeholders - Implemented advanced project management methodologies and digital tools, increasing
cross-team productivity by 25% - Developed comprehensive investment pitch presentations for diverse sectors including
renewable energy (solar panel projects), construction, education technology, and sustainable
development initiatives - Successfully secured international investment commitments through strategic technology
roadmaps and business case development - Implemented project management tools that visibly increased cross-team productivity and operational efficiency
- Increased client satisfaction ratings by 15% by implementing comprehensive feedback loops and performance metrics
- Led digital transformation initiatives across multiple client organizations
Lead Project Coordinator
Mongol333 Corporation
01.2018 - 01.2020
- Coordinated portfolio management for 20+ professionals across multiple concurrent projects
- Improved project completion rate by 15% through enhanced project management tools and quality assurance techniques
- Developed and implemented long-term strategic action plans and innovative QA methodologies
- Maintained rigorous documentation standards and reporting protocols for executive leadership
Lead Project Coordinator / Assistant Manager
Monnis International LLC
01.2010 - 01.2018
- Company Overview: Diverse international markets: mining, freight forwarding, aviation, engineering
- Coordinated Oyu Tolgoi project (Rio Tinto Global Mining) with multicultural stakeholders from Australia, USA, Canada in underground mining operations
- Managed international team of expatriates across multiple global locations with complex cross-cultural coordination requirements
- Organized and facilitated training workshops in capacity building, project management, and strategy development for diverse teams
- Oversaw simultaneous multimillion-dollar budget projects with rigorous documentation and compliance protocols
- Maintained comprehensive administrative documentation systems and regulatory compliance materials for international operations
- Provided executive support to mining department operations coordinating 20+ professionals across multiple disciplines
Program Manager / Project Coordinator
World Vision International
01.2006 - 01.2010
- Company Overview: Global humanitarian organization focused on community development
- Active member of national supply chain team coordinating logistics and procurement across multiple field locations
- Organized and facilitated team meetings, workshops, and training sessions including capacity building, project management, and strategic development
- Coordinated with international support offices in Malaysia and national offices representing Korean, Indian, New Zealand, and English stakeholders
- Led field operations in rural areas including Khentii and Khovd provinces, managing complex logistics and community engagement
- Managed 5-10 cross-functional development teams simultaneously, achieving 95% project success rate through agile methodologies
- Won 'Program of the Year' award for exceeding delivery targets by 20% with combined project budget of 500 million MNT
- Developed comprehensive documentation systems and reporting protocols enhancing stakeholder transparency and satisfaction
Education
Master of Business Administration - MBA
Virginia International University
01.2015
Bachelor of Laws - LL.B
Mongolian National University
01.2006
Skills
- Experience with MS Project and Asana
- Skilled in prompt engineering and data analysis
- Experience with AI-driven CRM solutions
- Collaboration Platforms: SharePoint, Slack, Microsoft Teams, Zoom
- Advanced Microsoft Excel, PowerPoint, Word, and Outlook skills
Websites
Certification
- Project Management & Leadership
- Project Management Professional (PMP) – PMI (2024-03 - 2027-04)
- Agile Metrics for Success – PMI (2024-11)
- Using Wicked Problem Solving to Make Better Decisions and Align Teams – PMI (2024-11)
- AI & Digital Transformation
- Practical Application of Gen AI for Project Managers – PMI (2025-03)
- Data Landscape of GenAI for Project Managers – PMI (2024-04)
- Generative AI Overview – PMI (2024-04)
- Prompt Engineering Talking to AI – PMI (2024-08)
- ServiceNow Platform
- UNLOCKING GenAI: Now Assist for Creator – ServiceNow (2025-01)
- Introduction to Generative AI – ServiceNow (2024-11)
- Business & Financial Analysis
- Financial Analyst – 365 Careers (2025-03)
- CDBA (Citizen Developer Business Architect) – PMI (2024-11)
- Additional Certifications
- Paralegal – George Mason University (2016)
- TESOL – Canadian Community College (2017)
LANGUAGES
Mongolian: Native
English: Proficient
Russian: Advanced
Turkish: Intermediate
Korean: Beginner
Accomplishments
- Global Project Leadership: Successfully coordinated Rio Tinto mining project with multicultural teams from 6+ countries (Australia, USA, Canada)
- AI-Driven Revenue Growth: Generated USD 400K+ annual revenue increase through AI-powered digital transformation initiatives
- Training Excellence: Organized and facilitated 100+ workshops in capacity building, project management, and strategy development
- International Team Leadership: Successfully managed expatriate teams across multiple global locations with complex cross-cultural coordination
- Process Excellence: Reduced operational time by 20% through strategic process improvements and innovative methodologies
- Revenue Impact: Contributed to 1B MNT revenue increase through strategic initiatives and comprehensive data analysis
- Project Portfolio Management: Successfully managed multimillion-dollar budget projects with rigorous documentation and compliance protocols
- Award Recognition: Won 'Program of the Year' award for exceeding delivery targets by 20%
- Cross-Cultural Leadership: Coordinated with international support offices across Malaysia, Korea, India, New Zealand, and English-speaking stakeholders
CORE COMPETENCIES
- Project Management & Leadership
- Waterfall & Agile Methodologies (Scrum, Kanban)
- Risk Management & Compliance Frameworks
- Cross-functional Team Leadership (25+ professionals)
- Strategic Planning & Execution
- Budget Management (USD 50M+ portfolios)
- Technology & AI Expertise
- Generative AI Applications & Prompt Engineering
- AI-Powered CRM & Website Development
- ServiceNow Platform Implementation
- Business Intelligence & Analytics
- Process Automation & Workflow Optimization
- Business Analysis & Strategy
- Digital Transformation Leadership
- Financial Analysis & ROI Optimization
- Stakeholder Management & Alignment
- Change Management & Process Improvement
- Regulatory Compliance & Governance
Timeline
Marketing and Sales Project Manager/Director
Nazo Group
01.2022 - 01.2023
Paralegal
Agaa and Partners LLP
01.2021 - 01.2023
Senior Business Consultant
KPB Consulting
01.2020 - 01.2022
Lead Project Coordinator
Mongol333 Corporation
01.2018 - 01.2020
Lead Project Coordinator / Assistant Manager
Monnis International LLC
01.2010 - 01.2018
Program Manager / Project Coordinator
World Vision International
01.2006 - 01.2010
Master of Business Administration - MBA
Virginia International University
Bachelor of Laws - LL.B
Mongolian National University
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