Namgung Mihyun
Guro-gu,Gyeongin-ro,,382
Summary
Dedicated Customer Advisor with experience in Certification of Medical device environments. Communicates with credibility and confidence, exhibiting motivation to maintain customer satisfaction and contribute to corporate success.
Competent and detail-oriented Accounting Assistant well-versed in accounts payable and receivable management, financial forecasting, budgets.
Talented in identifying and correcting errors for impeccable accuracy. Committed to achieving team objectives and driving company development. Proactive communicator with solid foundation of trustworthy and dependable performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Advisor
SGS KOREA
Seoul, Republic Of Korea
03.2019 - Current
- Administration work of ISO 9001, ISO 13485, 93/42/EEC, MDR (EU) 2017/745, MDSAP, and other Medical device certification
- Customer management /certification sales and contract review
- Annual revenue management and revenue Budget setting
- Contacted customers about potential service upgrades
- Monthly Closing (Revenue and Expense) & Outstanding management
- Assisted in the preparation of annual budgets and forecasts.
- Performed financial calculations for amounts due, interest charges and balances.
- Answered questions from customers regarding their billing or payment status.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Assisted internal accounting team in checking financial statements for accuracy to produce reliable reports.
Staff(Temporary Worker)
KPC
Seoul, Republic Of Korea
04.2018 - 12.2018
- Administrative for Certificate(TOPEC) & examination
- Accounting closing for the government service project
- Developed and maintained effective working relationships with government officer
Staff(Temporary Worker)
Korea Venture Business Association
Seoul, Republic Of Korea
05.2017 - 02.2018
- Administrative for the government projects
- Accounting closing for the government service project
- Prepared detailed reports and presentations for executive staff.
Education
High School Diploma -
Moonyoung High School
Seoul02-2019
Economics
Kyunghee University
Seoul02-2016
Skills
- Complaint Handling
- Account Management
- CRM Software
- Customer Service
- Management scheduling
- MS Office
- Active Learning
- Data Management
- Business English(E-mail etc)
Certification
- Computer Specialist in Spreadsheet and Database level 2(Oct. 2015)
- Korean History Test level1(Aug. 2014)
- TOEIC 920(Mar. 2016 - Expired)
Timeline
Customer Advisor
SGS KOREA
03.2019 - Current
Staff(Temporary Worker)
KPC
04.2018 - 12.2018
Staff(Temporary Worker)
Korea Venture Business Association
05.2017 - 02.2018
High School Diploma -
Moonyoung High School
Economics
Kyunghee University
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