NAMJU LEE
Seosan City,44
Overview
6
6
years of professional experience
Work History
Bank Tellers
Korean Federation Of Community Credit Cooperative
02.2023 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Dormitory Resident Assistant
Namseoul University Elim Dormitory
12.2021 - 12.2022
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Developed and implemented programs, study groups and mentoring to promote student success.
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
Secretary
Hyundai Transys
08.2019 - 08.2020
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Cafe Manager
Twosome Place
10.2018 - 07.2019
- Responded customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Food & Beverage Service
Conrad Hilton, Seoul
02.2018 - 04.2018
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Adhered to health and safety standards while handling food and beverages.
- Greeted guests warmly to foster welcoming environment.
Education
Bachelor's Degree - Hotel Service Management
Namseoul University
Cheonan City, Chungcheong-do, Republic Of Korea08.2022
Skills
- Time Management
- Problem-Solving
- Multitasking Abilities
- Customer Relations
Overseas Experience
- GKL Sevenluck Casino, Seoul, Korea (Oct 2017 – Dec 2018)
: Business English and Chinese training, Managing customers
-CPI English Institute, Cebu, Philippines (Mar 2017 – Aug 2017)
:English training, Exam preparation
Languages
Korean
Native language
English
Advanced
C1
Timeline
Bank Tellers
Korean Federation Of Community Credit Cooperative
02.2023 - Current
Dormitory Resident Assistant
Namseoul University Elim Dormitory
12.2021 - 12.2022
Secretary
Hyundai Transys
08.2019 - 08.2020
Cafe Manager
Twosome Place
10.2018 - 07.2019
Food & Beverage Service
Conrad Hilton, Seoul
02.2018 - 04.2018
Bachelor's Degree - Hotel Service Management
Namseoul University
Similar Profiles
Jeongeun AnJeongeun An
Bank Assistant at Korea Federation Of Community Credit CooperativesBank Assistant at Korea Federation Of Community Credit Cooperatives
Samoya CornwallSamoya Cornwall
Member Service Representative at National and Community Cooperative Credit UnionMember Service Representative at National and Community Cooperative Credit Union
Seungjoo LeeSeungjoo Lee
Intern at Korean Sailing FederationIntern at Korean Sailing Federation
Khing Ko Ko ThuKhing Ko Ko Thu
English Teacher at Best Education Center, BagoEnglish Teacher at Best Education Center, Bago
JinBock YiJinBock Yi
Executive at Korean Center for Accessibility Research and Assessment (non-profit)Executive at Korean Center for Accessibility Research and Assessment (non-profit)