NARYUNG HER
Incheon
Overview
7
7
years of professional experience
3
3
Languages
Work History
Airasia Customer Happiness
Customer Support Team
01.2025 - Current
- Managed time efficiently in order to complete all tasks within deadlines.
- Handled escalated customer complaints effectively, leading to satisfactory resolutions for both the client and the company.
Sales Division
HANWA Co., Ltd.
02.2023 - 05.2024
- Assisting sales part of various chemicals products and handling shipment schedules to China
- Helping with communication between Korean companies and headquarters in Japan
Server & Cashier
WARAI IZAKAYA
05.2018 - 02.2020
- Being in charge of customer's reservations and resolved complaints from diverse situations
- Received several compliment reviews on customer's review page thanks to positive attitude with a bright smile
Education
Bachelor's degree - Airline Service
JOONGBU UNIVERSITY
Chungcheongnamdo, Korea 03.2015 - 2 2020
Business Administration - Exchange student
KYUSHU INSTITUTE OF INFERMATION SCIENCES
Fukuoka, Japan 04.2018 - 3 2020
Timeline
Airasia Customer Happiness
Customer Support Team
01.2025 - Current
Sales Division
HANWA Co., Ltd.
02.2023 - 05.2024
Server & Cashier
WARAI IZAKAYA
05.2018 - 02.2020
Business Administration - Exchange student
KYUSHU INSTITUTE OF INFERMATION SCIENCES
04.2018 - 3 2020
Bachelor's degree - Airline Service
JOONGBU UNIVERSITY
03.2015 - 2 2020
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