Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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NAYANA SM

Software Testing Engineer
Yongin-si,41

Summary

A result-oriented professional offering 7+ years of a successful career with diverse roles distinguished by commended performance in managing Requirements Gathering, Documentation, manual testing, preparation of user manuals, preparation of video tutorials, training, operation and maintenance and presenting. Holds the credit of success in taking effective measures to enhance software engineering processes to reduce the number of faults while delivering the software.

Extensive experience in STLC, concepts and methodologies like unit, test plan documentation, manual testing, product testing and performance testing. Planning, tracking and implementing projects including documenting change requests and completing impact assessments; managing scope and expectations for the project.

Skills in capturing As-Is process, preparing functional specifications, process modelling, analysing gaps and implementing solutions; supervised the preparation of flowcharts, block diagrams and design programs for validation and testing.

Expertise in Beta Testing for the Windows 7 and Microsoft Office 2010 products. Experience in troubleshooting Microsoft Office products on Windows and Mac Operating systems.

Possess complete familiarity of Software Testing & Defect Management Life Cycle. Developed test plans using requirement documents and functional documents. Exceptional communication, collaboration & team building skills with proficiency in grasping new technical concepts quickly & utilizing the same in a productive manner.

Experienced Software Tester with hands-on background in testing various development projects. Successful at testing based on customer requirements to produce on-target deliverables. Demonstrated expertise in leading-edge software development and testing methods.

Overview

6
6
years of professional experience

Work History

Software Tester and Trainer

Government of Karnataka Projects
6 2020 - 02.2023
  • Executing manual testing process such as module testing, unit testing, functional testing, UAT testing, regression testing of HRMS2.0 version application
  • Working as Business Analyst and gathering requirement from all departments across Govt of Karnataka to enhance current HRMS application
  • Creating use case diagrams on TESTLINK which helps building SRS report and presenting same to expert committee for approval
  • Delivered domain knowledge and application walkthrough to vendors which is further floated for tender
  • Managed requirement gathering, writing test cases, test results, testing process for in-house developed systems as Organogram and ESS / ESR application
  • Spearheading preparation of user manual, preparation video tutorials of applications, requirement gathering and delivering/ presenting to developers
  • Trained all 120 departments of Government of Karnataka for ESR, ESS and Organogram application
  • Ensuring operations and maintenance are carried out for built-in applications
  • Monitoring and reporting on automated test and analyzing required testing efforts and providing estimations
  • Executing test scripts and analyzing test results – manual and automated
  • Providing scope, resource and time estimates for projects presented to QA for testing and analysis
  • Interfacing closely with product development teams to determine appropriate test strategy for software functional testing of products; designing and developing frameworks with different test tools.
  • Improved software quality by executing thorough test cases and identifying critical defects

Technical Support Executive

Convergys India Services
12.2009 - 06.2015
  • Provided technical solutions for complex queries based on Office applications posted by user on MS Answers website
  • Managed technical forum Microsoft Answers - http://answers.microsoft.com
  • Addressed & resolved Escalated queries and perform research to resolve issue types and updating Microsoft knowledge base for specific case entries
  • Established strong relationship with Microsoft Process Tech Lead's and participated in calibrations to improve program statistics
  • Reporting bugs & updating user requests for design concepts
  • Achieved highest levels of problem-querying skills on MS tools
  • Brainstormed and provided ways to resolve problems to improve productivity
  • Analyzed and reviewed trends in problem-patterns and devise improvement plans for project
  • Received monthly ACE Champion for Quarterly – Quality.

Education

MBA in Human Resources -

Bachelor of Engineering (B.E.) in Information Science (IS) - undefined

Skills

Manual Testing

Test Planning

Functional Testing

Regression Testing

Integration Testing

User Acceptance Testing

Quality Assurance

Requirement Gathering

Report & Document Preparation

Project Management

Service Delivery

Defect Management

Team Management

Business Analyst

Personal Information

Date of Birth: 07/10/1984

Languages

English
Hindi

Timeline

Technical Support Executive

Convergys India Services
12.2009 - 06.2015

Software Tester and Trainer

Government of Karnataka Projects
6 2020 - 02.2023

MBA in Human Resources -

Bachelor of Engineering (B.E.) in Information Science (IS) - undefined

NAYANA SMSoftware Testing Engineer