Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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NEHA KUMARI

Bengaluru

Summary

Experienced Investigation Specialist adept in conducting thorough research, analysis, and strategic planning. Recognized for leadership in resolving challenging and cold cases. Self-motivated, results-oriented, and skilled at multitasking with strong organization and communication abilities

Overview

3
3
years of professional experience

Work History

Investigation Specialist

Amazon
Bengaluru
01.2022 - Current
  • Investigation and Risk Management: Achieved productivity and quality metrics through thorough investigations, identifying potential threats.
  • Process Improvement: Streamlined investigative processes, accelerating case resolutions by enhancing team communication.
  • Internal Controls Enhancement: Strengthened internal controls with recommendations based on investigative findings, improving organizational practices.
  • Project Participation: Strengthened internal controls with recommendations based on investigative findings, improving organizational practices.
  • Cross-functional Expertise: Cross-trained across three store locations, showcasing adaptability to diverse operational environments.
  • Team Collaboration: Collaborated with team members to resolve special cases, ensuring accurate, and timely outcomes.
  • Team Leadership & Engagement: Led engagement initiatives for a team of 22, fostering a positive work environment.
  • Recognition & Performance: Recognized as top performer, receiving over 7 awards for exceptional contributions.

Education

Executive MBA - Operational Management

Narsee Monjee Institute of Management Studies (NMIMS)
Mumbai, MH
07.2024

BBA. LLB -

Alliance University
Bengaluru, KA
01.2020

Skills

  • Analytical skills
  • Problem-solving aptitude
  • Research abilities
  • SQL
  • MS Excel
  • Decision making
  • Team management
  • Fraud risk investigations
  • Detail oriented
  • Multi-task
  • Excellent communication
  • Process improvement
  • Investigative tools proficiency

Accomplishments

  • Part of focus groups to identify investigator challenges and improve process quality, contributed to solutions that enhanced workflows and strengthened SOP alignments
  • Contributed to a pilot project focused on AHT improvement, helping identify gaps, and drive process enhancements
  • Engagement POC for the team

Timeline

Investigation Specialist

Amazon
01.2022 - Current

Executive MBA - Operational Management

Narsee Monjee Institute of Management Studies (NMIMS)

BBA. LLB -

Alliance University

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NEHA KUMARI