Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Nicole Collins

Waegwan,AP

Summary

Logistics and project management expert with extensive experience at KBR, specializing in inventory management and stakeholder engagement. Proven track record of enhancing operational efficiency through effective training programs and Lean Six Sigma methodologies. Demonstrates strong capabilities in prioritizing tasks, managing multiple projects, and achieving organizational goals. Detail-oriented team player with expertise in equipment operation, staff development, and process improvements.

Overview

18
18
years of professional experience

Work History

<ul><li>Manage maintenance and supply of COSIS supporting APS-4 logistics operations to meet mission requirements.</li><li>Collaborate closely with Rolling Stock BII and SKO leads to develop daily workload plans and report completed work, ensuring production goals are met.</li><li>Track and report direct and indirect labor hours by employee for mission accountability.</li><li>Lead bulk turn-in of excess serviceable items, optimizing inventory management.</li><li>Order and monitor replenishment of shortages to complete Sets, Kits, and Outfits, maintaining accuracy for over 27,000 LINS property book end items.</li><li>Support contract-related responsibilities, liaising with customers and stakeholders to ensure compliance with program goals.</li></ul>

KBR | APS-4
Waegwan
06.2024 - Current
  • Manage maintenance and supply of COSIS supporting APS-4 logistics operations to meet mission requirements.
  • Collaborate closely with Rolling Stock BII and SKO leads to develop daily workload plans and report completed work, ensuring production goals are met.
  • Track and report direct and indirect labor hours by employee for mission accountability.
  • Lead bulk turn-in of excess serviceable items, optimizing inventory management.
  • Order and monitor replenishment of shortages to complete Sets, Kits, and Outfits, maintaining accuracy for over 27,000 LINS property book end items.
  • Support contract-related responsibilities, liaising with customers and stakeholders to ensure compliance with program goals.

Material Handler

Material Handler
12.2023 - 06.2024
  • Led team discussions to improve work division and documentation processes, enhancing operational efficiency.
  • Partnered with Quality Control to identify and correct errors in GCSS-Army records for SKO hand receipts.
  • Assisted in warehouse layout reorganization to accommodate increased inventory volume.
  • Licensed operator of forklifts and 5-ton trucks, supporting material handling safety and operations.
  • Maintained organization of stock areas for efficient access and retrieval.
  • Assisted in inventory counts to support data accuracy and tracking.
  • Collaborated with team members to optimize workflow processes and safety standards.
  • Documented material movement using warehouse management systems for record-keeping.
  • Inspected materials for any damages or defects upon receipt.
  • Supported other warehouse personnel in completing tasks efficiently.
  • Performed regular cycle counts to ensure accuracy of inventory records.
  • Assisted with physical inventories as needed by counting parts accurately and quickly.
  • Maintained accurate inventory records of all received items.
  • Collaborated with supervisors to develop efficient methods for storing goods.

<ul><li>Managed group mailbox and coordinated key multimedia projects for senior leadership.</li><li>Delivered ad hoc administrative and project management support.</li></ul>

Temporary Contract: The Fountain Group for Wolters Kluwer
01.2022 - 01.2023
  • Managed group mailbox and coordinated key multimedia projects for senior leadership.
  • Delivered ad hoc administrative and project management support.

<ul><li>Developed and maintained service standards manuals and training programs, ensuring staff qualification and compliance.</li><li>Managed staffing, inventory, and operations across six conference center retail outlets including event execution.</li><li>Handled payroll, personnel management, and staff mentoring to support performance goals.</li><li>Certified TIPS Trainer, promoting safety and responsible service.</li></ul>

Sheraton Greensboro
Greensboro, NC
01.2019 - 01.2022
  • Developed and maintained service standards manuals and training programs, ensuring staff qualification and compliance.
  • Managed staffing, inventory, and operations across six conference center retail outlets including event execution.
  • Handled payroll, personnel management, and staff mentoring to support performance goals.
  • Certified TIPS Trainer, promoting safety and responsible service.

<ul><li>Ensured compliance with Linehaul dispatch and arrival procedures.</li><li>Communicated safety initiatives to support a safety-first culture.</li><li>Investigated and reported operational disruptions, implementing contingency plans for on-time deliveries.</li></ul>

FedEx Ground
Greensboro, NC
01.2020 - 01.2021
  • Ensured compliance with Linehaul dispatch and arrival procedures.
  • Communicated safety initiatives to support a safety-first culture.
  • Investigated and reported operational disruptions, implementing contingency plans for on-time deliveries.

<ul><li>Created automated business processes and recommended software for US and China teams.</li><li>Standardized operational procedures for franchise expansion with top universities.</li><li>Developed student programs and local partnerships to support organizational objectives.</li></ul>

Wisconsin College Prep Program
Janesville, WI
01.2017 - 01.2019
  • Created automated business processes and recommended software for US and China teams.
  • Standardized operational procedures for franchise expansion with top universities.
  • Developed student programs and local partnerships to support organizational objectives.

<ul><li>Established startup office operations including leasing and workflow management.</li></ul>

Durat Khaled Food Company
01.2014 - 01.2015
  • Established startup office operations including leasing and workflow management.

<ul><li>Supported achievement tracking for the $45B Joint Service MRAP Program.</li><li>Coordinated site visits, executive travel, and drafted operational correspondence.</li></ul>

Jacob’s Technology
01.2010 - 01.2012
  • Supported achievement tracking for the $45B Joint Service MRAP Program.
  • Coordinated site visits, executive travel, and drafted operational correspondence.

<ul><li>Developed contract reporting standards and compiled weekly performance data from 35 personnel.</li><li>Managed official communications with Contract Office Representatives and internal communications including a project newsletter.</li><li>Oversaw training programs, onboarding, and personnel management aligned with contract and military certification requirements.</li></ul>

GDIT, US ARCENT
01.2008 - 01.2010
  • Developed contract reporting standards and compiled weekly performance data from 35 personnel.
  • Managed official communications with Contract Office Representatives and internal communications including a project newsletter.
  • Oversaw training programs, onboarding, and personnel management aligned with contract and military certification requirements.

Education

MBA - Project Management

true
ONLINE
01.2027

BS - International Business

ONLINE
ONLINE
06.2019

Skills

  • Team building
  • Procurement processes
  • Workflow optimization
  • Conflict resolution
  • Business analysis
  • Logistics management
  • Document management
  • Customer relations
  • Project planning and development
  • Multi-stakeholder asset management
  • Project scheduling
  • Planning and scheduling
  • Workforce training
  • Staff training and motivation
  • Relationship building
  • Risk management
  • Staff retention
  • Change impact analysis
  • Cross-functional coordination
  • Processes and procedures
  • Conflict management
  • Team building
  • Procurement processes
  • Workflow optimization
  • Conflict resolution
  • Business analysis
  • Logistics management
  • Document management
  • Customer relations
  • Project planning and development
  • Multi-stakeholder asset management
  • Project scheduling
  • Planning and scheduling
  • Workforce training
  • Staff training and motivation
  • Relationship building
  • Risk management
  • Staff retention
  • Change impact analysis
  • Cross-functional coordination
  • Processes and procedures
  • Conflict management

Accomplishments

  • Designed a leadership development program to identify and retain high performers.
  • Secured formal agreements with military leadership to establish dedicated workspaces for program operations.
  • Created a communication and training newsletter template adopted across projects.
  • Fostered cross-departmental training and resource sharing to optimize staffing efficiency.

References

References available upon request.

Timeline

<ul><li>Manage maintenance and supply of COSIS supporting APS-4 logistics operations to meet mission requirements.</li><li>Collaborate closely with Rolling Stock BII and SKO leads to develop daily workload plans and report completed work, ensuring production goals are met.</li><li>Track and report direct and indirect labor hours by employee for mission accountability.</li><li>Lead bulk turn-in of excess serviceable items, optimizing inventory management.</li><li>Order and monitor replenishment of shortages to complete Sets, Kits, and Outfits, maintaining accuracy for over 27,000 LINS property book end items.</li><li>Support contract-related responsibilities, liaising with customers and stakeholders to ensure compliance with program goals.</li></ul>

KBR | APS-4
06.2024 - Current

Material Handler

Material Handler
12.2023 - 06.2024

<ul><li>Managed group mailbox and coordinated key multimedia projects for senior leadership.</li><li>Delivered ad hoc administrative and project management support.</li></ul>

Temporary Contract: The Fountain Group for Wolters Kluwer
01.2022 - 01.2023

<ul><li>Ensured compliance with Linehaul dispatch and arrival procedures.</li><li>Communicated safety initiatives to support a safety-first culture.</li><li>Investigated and reported operational disruptions, implementing contingency plans for on-time deliveries.</li></ul>

FedEx Ground
01.2020 - 01.2021

<ul><li>Developed and maintained service standards manuals and training programs, ensuring staff qualification and compliance.</li><li>Managed staffing, inventory, and operations across six conference center retail outlets including event execution.</li><li>Handled payroll, personnel management, and staff mentoring to support performance goals.</li><li>Certified TIPS Trainer, promoting safety and responsible service.</li></ul>

Sheraton Greensboro
01.2019 - 01.2022

<ul><li>Created automated business processes and recommended software for US and China teams.</li><li>Standardized operational procedures for franchise expansion with top universities.</li><li>Developed student programs and local partnerships to support organizational objectives.</li></ul>

Wisconsin College Prep Program
01.2017 - 01.2019

<ul><li>Established startup office operations including leasing and workflow management.</li></ul>

Durat Khaled Food Company
01.2014 - 01.2015

<ul><li>Supported achievement tracking for the $45B Joint Service MRAP Program.</li><li>Coordinated site visits, executive travel, and drafted operational correspondence.</li></ul>

Jacob’s Technology
01.2010 - 01.2012

<ul><li>Developed contract reporting standards and compiled weekly performance data from 35 personnel.</li><li>Managed official communications with Contract Office Representatives and internal communications including a project newsletter.</li><li>Oversaw training programs, onboarding, and personnel management aligned with contract and military certification requirements.</li></ul>

GDIT, US ARCENT
01.2008 - 01.2010

MBA - Project Management

true

BS - International Business

ONLINE

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