Hana Baek
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Manager
GS Retail
10.2023 - 12.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Server
House Filled With Happiness
07.2022 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Mini Stop
06.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Part Timer
BGF Retail
08.2021 - 01.2022
- Upheld stringent quality assurance standards, conducting thorough inspections before signing off on finished products ready for shipment or further processing.
- Ensured effective cross-training amongst team members to maintain a flexible workforce that could easily adapt to changing production demands.
Education
High School Diploma -
Jeil Girls' High School
Mokpo, South Korea03.2021
Skills
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Friendly and Positive
- Outstanding communication skills
- Fluently speaking English, Japanese
- Great physical stamina
- Endurance and Resilience
- Forklift Operation
Certification
Forklift certification
Languages
Korean
Native language
Japanese
Upper intermediate
B2
English
Proficient
C2
Timeline
Store Manager
GS Retail
10.2023 - 12.2024
Server
House Filled With Happiness
07.2022 - 09.2023
Part Timer
BGF Retail
08.2021 - 01.2022
Cashier
Mini Stop
06.2021 - 05.2022
High School Diploma -
Jeil Girls' High School
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