Nurul Nabilah Mohd Razif
Seri Kembangan
Summary
A dedicated individual with a strong background in data analysis, data management, customer service, and cross-cultural communication. Currently pursuing a PhD in Management Information Systems at Keimyung University, South Korea, as a Global Korea Scholarship (GKS) recipient, while also gaining practical experience in education through private tutoring in Mathematics and Science. Backed by hands-on experience in corporate data operations through a previous role at Novartis Corporation, as well as research experience in Generative AI and public data collection. Proficient in English and Malay, with working knowledge of Korean, and a proven ability to work effectively across diverse teams and time zones. Passionate about delivering quality service and contributing meaningfully in dynamic, multicultural environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Private Online Home Tutor
Tuisyen2u.My
01.2026 - Current
- Developed personalized lesson plans in Mathematics and Science for upper primary and secondary school students, tailored to each student's learning pace and academic needs to help them stay engaged and confident in the subject.
- Prepared lesson materials, worksheets, and practice tests to help students feel ready for weekly tests and quizzes.
- Supported students in building exam confidence by providing guidance, motivation, and encouragement throughout their studies.
- Tracked student progress regularly and shared constructive feedback to help them grow and improve week by week.
- Built a positive and trusting relationship with both students and parents, keeping communication open and making them feel supported throughout the learning journey.
Research Assistant
Keimyung University (MIS Department)
10.2025 - 01.2026
- Collected and compiled public datasets by accessing API endpoints from Korea's Public Data Portal, covering diverse domains including financial, transportation, and demographic data.
- Organized and structured all retrieved API data into comprehensive Excel spreadsheets for research use and analysis.
- Developed and contributed to Generative AI-based processing technology for corporate financial disclosure footnote data.
- Participated in an industry expert seminar on data analysis software in Seoul, supporting the research team's knowledge-sharing and project development activities.
- Collaborated with a multidisciplinary research team through regular meetings held 2–3 times per week as part of the RISE Industry-Academia Joint Research (R&D) project funded by the National Research Foundation of Korea.
Master Data Associate
Novartis Corporation (Malaysia) Sdn. Bhd
01.2020 - 08.2022
- Processed and verified data change and addition requests, ensuring all entries were completed accurately with the necessary approvals in place.
- Compiled and reported Master Data updates for Customers, Pricing, and Vendor segments, supporting both Divisional and NGSC teams to keep records accurate and up to date.
- Ensured all accounting activities aligned with Novartis internal standards and policies, including the Novartis Accounting Manual, Financial Controls Manual, and Management Authorization Levels.
- Collaborated with the NGSC accounting and reporting team on SAP-related process improvement initiatives, contributing to smoother day-to-day operations.
- Proactively identified gaps in existing systems and workflows, proposing improvements to better standardize processes and maximise the value of global SAP investments.
- Worked closely with colleagues across multiple NGSCs, Divisions, and Global teams in a virtual environment, including coordinating with teams in different time zones such as India.
- Assisted in transition periods and knowledge transfer activities to ensure continuity and a smooth handover of responsibilities.
Pharmacy Assistant (Part Time)
Be Pharmacy
04.2021 - 08.2022
- Supported the pharmacist in day-to-day retail operations during weekends and public holidays, ensuring smooth and efficient service delivery.
- Delivered friendly and attentive customer service, handling inquiries promptly and building good rapport with customers.
- Guided customers in selecting suitable products and services based on their needs and preferences.
- Assisted in coordinating online delivery services via platforms such as Grab and Lalamove, ensuring customers received their orders safely and on time.
- Managed cashier duties and maintained outlet cleanliness to ensure a pleasant shopping experience.
Administrator Assistant Intern
Acestar Sdn Bhd
02.2018 - 08.2018
- Handled day-to-day administrative tasks including filing, bookkeeping, document management, and office upkeep.
- Processed and collected company cheques by liaising with the bank on behalf of the company.
- Supported the HR team in the recruitment process, including contacting candidates to schedule and arrange interviews.
- Assisted in the onboarding process for new employees to ensure a smooth transition into the company.
- Prepared and maintained daily, weekly, and monthly logs and reports using Microsoft Office Suite.
Young Officer
Reserve Officer Training Unit (ROTU) UUM
09.2017 - 02.2018
- Took charge of training newly recruited cadets in basic military skills and foundational discipline following commissioning as a Young Officer.
- Led and motivated junior cadets through training objectives, including challenging, high-risk, and field-based activities to build resilience and teamwork.
- Assessed the effectiveness of training sessions and contributed to refining operational strategies and plans to ensure training goals were met.
Cadet Officer
Reserve Officer Training Unit (ROTU) UUM
09.2014 - 08.2017
- Participated in all aspects of Officer Cadet training and administration across all levels — Junior, Intermediate, and Senior PALAPES UUM.
- Involved in the Training Branch activities, supporting the planning and coordination of Cadet Officer training programmes.
- Underwent three years of rigorous military training and was commissioned by Seri Paduka Baginda Yang Di-Pertuan Agong as a Sub-Lieutenant upon successful completion.
Education
Ph.D. - Management Information System
Keimyung University
Daegu, South Korea02-2027
Korean Language School Program - Korean Language
Suncheon National University
Suncheon, South Korea07-2023
Master of Science - Data Analysis
Universiti Utara Malaysia
Sintok, Kedah09-2019
Bachelor of Science - Decision Science (Hons)
Universiti Utara Malaysia
Sintok, Kedah08-2018
Matriculation Program - Accountancy
Johor Matriculation College
Tangkak, Johor05-2014
Skills
- Data Management
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Problem Solving
- Attention to Detail
- Customer Service
- Cross-cultural Communication
- Team Collaboration
- Teaching & Instructional Skills
- Multilingual — English, Malay, Korean
Participations
- RISE Industry-Academia Joint Research (R&D) Programme, funded by the National Research Foundation of Korea, 2025–2026, Research Participant.
- Global Korea Scholarship (GKS), NIIED, South Korea, 2022, Awardee.
- The 2nd Young Researchers' Quantitative Symposium 2019, AJK.
- The 4th Asia-Pacific Research in Social Sciences and Humanities - Universitas Indonesia Conference, 13-15 Aug 2019, Presenter.
- The 1st Young Researchers' Quantitative Symposium 2018, Participant.
- SEA CONNECT – The Creative Conference 2018, Secretary.
- Skills to Increase Graduate Employability 2017: Research Methodology, Participant.
- Protocol & Social Ethics Courses 2017, Participant.
- Reserve Officer Training Unit (ROTU), Universiti Utara Malaysia, 2014–2017, Cadet Officer.
- Student Representative College of Johor Matriculation College Session 2013/2014, Treasurer.
- Student Representative, Johor Matriculation College, Session 2013/2014 — roles: Treasurer & Leadership Committee, Ministry of Education Malaysia.
- School Prefect 2008-2012.
Publications
- Mohd Razif, N. N., Misiran, M., Sapiri, H., & Md Yusof, Z. (2020). Perceived risk for acceptance of E-wallet Platform In Malaysia among youth: SEM approach. Management Research Journal, 9, 1 - 24. https://doi.org/10.37134/mrj.vol9.sp.1.2020
- Mohd Razif, N. N., Misiran, M., Md Yusof, Z. & Sapiri, H. (2020). Factors That Influence The Perceived Risk Towards E-Wallet Platform In Malaysia. Malaysian Journal of Youth Studies (MJYS) Vol. 23, 124-136. http://iyres.gov.my/images/penerbitan/(Vol.23)%20MJYS%202020.pdf
Software
- Ms Office (Words, Excel, Power Point)
- SAP GUI
- Python
- SAS Enterprise (Miner, Guide)
- IBM SPSS
Certification
- 2021- Korean Language Beginner 1 & 2
- 2019 – SAS Certificate in Data Mining
- 2017 – Young Officer
- 2017 – Dean's Award
Languages
Malay
English
Korean
Timeline
Private Online Home Tutor
Tuisyen2u.My
01.2026 - Current
Research Assistant
Keimyung University (MIS Department)
10.2025 - 01.2026
Pharmacy Assistant (Part Time)
Be Pharmacy
04.2021 - 08.2022
Master Data Associate
Novartis Corporation (Malaysia) Sdn. Bhd
01.2020 - 08.2022
Administrator Assistant Intern
Acestar Sdn Bhd
02.2018 - 08.2018
Young Officer
Reserve Officer Training Unit (ROTU) UUM
09.2017 - 02.2018
Cadet Officer
Reserve Officer Training Unit (ROTU) UUM
09.2014 - 08.2017
Ph.D. - Management Information System
Keimyung University
Korean Language School Program - Korean Language
Suncheon National University
Master of Science - Data Analysis
Universiti Utara Malaysia
Bachelor of Science - Decision Science (Hons)
Universiti Utara Malaysia
Matriculation Program - Accountancy
Johor Matriculation College