PHAM THI THUY LAN
Overseas Sales Team
Daejeon
Summary
Reliable cruise attendant with almost four years of guest service experience and outstanding multitasking abilities. offering solid technical, interpersonal, and communication skills. Punctual and focused employee. Performs shift requirements in adherence to rules and safety procedures.
Flexible Attendant with proven customer service skills to meet the demands of a busy environment workplace. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote services and create enjoyable experiences.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Cruise Attendant
Snack Stewardess
Genoa
2013.08 - 2016.12
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Oversaw refreshments counter, selling food items to customers and maintaining a sufficient stock of products and supplies to meet expected needs.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.
Education
Master of Arts - Business Administration
Chungnam National University
Daejeon, Korea 2019.03 - 2022.02
Bachelor of Arts - Business Administration And Management
University of Economic of Ho Chi Minh City
Ho Chi Minh City, Vietnam 2008.09 - 2012.09
Skills
Customer assistance
MS Office
Dependable and Responsible
Materials distribution
Interpersonal Communication
Decision Making
Cultural Awareness
Analytical and Critical Thinking
study new languages
Learning a new language is not only to develop myself, but also to help me have many opportunities to interact with many new friends and a new cultural environment.
Timeline
Master of Arts - Business Administration
Chungnam National University
2019.03 - 2022.02
Cruise Attendant
Snack Stewardess
2013.08 - 2016.12
Bachelor of Arts - Business Administration And Management
University of Economic of Ho Chi Minh City
2008.09 - 2012.09