Summary
Overview
Work History
Education
Skills
Languages
통신
Certification
Timeline
Generic

박종현 PARK JONH HYEON

통신 기술 전문가 [ Information And Communication Technology (ICT) Techincal Professional ]
Incheon

Summary

Proven leader in driving sales growth and optimizing team performance at SV GROUP, leveraging skills in Sales Planning and Effective Communication. Excelled in client relationship management, achieving a significant increase in customer satisfaction. Demonstrated adaptability and analytical prowess, consistently exceeding sales targets through innovative strategies and staff development. Performance-oriented Sales Leader offering exceptional record of achievement ove one-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level SM position. Ready to help team achieve company goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Recent graduate with foundational knowledge in Sales and Information and Communication Technology (ICT) and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Dynamic individual with hands-on experience in ICT and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

6
6
years of professional experience
3
3
Certifications

Work History

Sales Manager

SV GROUP
11.2023 - 09.2024
  • Assisted sales team with completing customer transactions and managing issues.
  • Trained new associates in successful sales and performance strategies.
  • Boosted sales performance by implementing effective sales strategies and coaching team members.
  • Generated sales report to help upper management make effective decisions and sales plans.
  • Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
  • Managed and developed sales team.
  • Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
  • Negotiated contracts with clients that balanced profitability with excellent customer service standards.
  • Conducted regular team meetings to review progress, address challenges, and motivate staff towards achieving goals.
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Strengthened performance by applying excellent program and project leadership skills.
  • Negotiated contracts with key clients to secure long-term partnerships.
  • Drove sales growth by identifying and targeting underserved markets.
  • Led cross-functional teams to launch marketing campaigns, significantly raising brand awareness.
  • Streamlined sales processes for efficiency, reducing time to close deals.
  • Monitored competitor activities to adjust sales strategies accordingly.
  • Ensured compliance with sales policies and regulations, maintaining company reputation.
  • Tailored sales pitches to match customer needs, increasing conversion rates.
  • Developed and implemented innovative sales strategies, capturing new customer segments.
  • Coordinated with marketing department to align sales strategies with new advertising campaigns.
  • Spearheaded adoption of CRM software, improving customer relationship management.
  • Conducted detailed market analysis to identify new sales opportunities, enhancing market penetration.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Drove sales by developing multi-million dollar contract sales.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.

Software Engineer

Sol Box
02.2023 - 09.2023
  • Developed scalable and maintainable code, ensuring long-term stability of the software.
  • Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
  • Developed reusable components that significantly reduced development effort on multiple projects.
  • Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
  • Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
  • Analyzed proposed technical solutions based on customer requirements.
  • Improved software performance by identifying and resolving bottlenecks in the code.
  • Coordinated with other engineers to evaluate and improve software and hardware interfaces.
  • Conducted thorough code reviews to identify potential areas for improvement, ultimately enhancing code quality across all projects handled by the team.
  • Contributed to open-source projects, enhancing functionality of widely used tools and giving back to developer community.
  • Conducted data modeling, performance and integration testing.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Tested functional compliance of company products.
  • Inspected equipment, assessed functionality, and optimized controls.
  • Optimized dust, temperature and humidity controls for installed systems.
  • Designed and developed forward-thinking systems that meet user needs and improve productivity.
  • Facilitated team collaboration and project management through introduction of agile methodologies, leading to more adaptable and responsive development cycles.
  • Fostered culture of continuous learning and development within team, leading to increased innovation and problem-solving capabilities.
  • Mentored junior developers, sharing knowledge and expertise to support their professional growth and development within team.
  • Streamlined development processes to increase efficiency and reduce production time.
  • Developed robust, scalable, modular and API-centric infrastructures.
  • Established efficient communication channels within the team, leading to better collaboration among members during project development phases.

Airport Service Agent

Asiana Airport
11.2022 - 02.2023
  • Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
  • Verified identification and travel documents to efficiently board passengers for on-time departure.
  • Proactively identified potential issues in the boarding process and provided swift solutions to minimize disruptions.
  • Implemented updated operational policies that improved overall workflow efficiency.
  • Maintained a clean and organized work environment, contributing to an efficient and pleasant atmosphere for both staff and passengers.
  • Managed lost-and-found services efficiently which resulted in successful recovery of passenger belongings.
  • Provided timely updates on flight information through clear public announcements, keeping passengers well-informed about any changes or delays.
  • Collaborated with security personnel to ensure adherence to airport safety regulations and protocols.
  • Provided follow through on all calls with confirmations and dissemination of requested information.
  • Reviewed and updated customer information to maintain up-to-date records for high-quality service.
  • Processed travel documents accurately while adhering to strict guidelines, preventing security breaches or immigration issues.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.
  • Used software to prepare pre-departure and post-departure reports, and passenger manifests.

Enlisted Soldier ( Information and Communication )

Republic of Korea Air Force
02.2021 - 11.2022
  • Secured and protected military property, assets, and personnel.
  • Led security efforts for multiple installations, maintaining a safe environment for all personnel and preventing unauthorized access to sensitive materials.
  • Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
  • Operated and maintained armored vehicles.
  • Provided professional reconnaissance and security support during varied operations.
  • Coordinated patrol operations to maintain safe urban and rural environments.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Coached and mentored new recruits for motivated, high-performing teams.
  • Responded calmly and professionally to chemical, biological and nuclear threats.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
  • Maintained required level of proficiency in use of firearms.
  • Provided strategic plotting and navigation for warfare areas.
  • Worked weekends and long hours in deployed locations to complete taskings.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Completed ICT program upon receipt of ICT as part of leadership development.
  • Upheld dress and appearance regulations for professional appearance.
  • Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
  • Trained in conflict resolution among subordinates, equals and superiors.
  • Looked after weapons by scheduling and performing organizational and preventive maintenance.
  • Successfully completed multiple deployments in various regions worldwide, adapting to diverse environments and cultures while maintaining peak performance levels.
  • Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
  • Served as an effective liaison between leadership and subordinates, resolving issues promptly and promoting a positive work environment.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
  • Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.
  • Operated surveillance radar, communication systems and identification equipment.
  • Memorized ICT policies and led training for company personnel.
  • Rated job performance for 10 subordinates providing timely and effective feedback.Military uniform

Project Officer

DHMDP
03.2019 - 01.2021
  • Developed and monitored project schedules, budgets and objectives for successful completion.
  • Enhanced project efficiency by streamlining communication channels and implementing effective collaboration tools.
  • Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
  • Partnered with project team members to identify and quickly address problems.
  • Kept stakeholders informed of progress through regular status updates clearly communicating any changes to project scope, timeline or budget.
  • Mentored junior team members to enhance their skills development and overall performance within the organization.
  • Improved stakeholder satisfaction by conducting thorough project needs assessments and delivering customized solutions.
  • Developed and deepened relationships with key stakeholders.
  • Organized scope, schedule and assignments for entire team.
  • Led multi-disciplinary teams in executing complex projects on time, within budget constraints, while adhering to stringent quality standards.
  • Drove process improvements by analyzing current workflows identifying areas for optimization implementing best practices consistently.
  • Spearheaded cost-saving initiatives by identifying inefficiencies in processes and recommending optimal solutions for improvement.
  • Allocated project resources to drive productivity and maximize efficiency.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Analyzed project performance data to identify areas of improvement.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Implemented quality control measures to minimize errors and maintain high standards throughout the project lifecycle.
  • Gathered and organized supporting materials for meetings and project updates.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Education

High School Diploma -

대인고등학교
인천광역시 서구 서곶로 446
04.2001 -

Skills

Sales Planning

Sales Reporting

Staff Management

Relationship Building

Performance Management

Product Knowledge

Direct Sales

Profitability Optimization

Sales operations

Goals and performance

Sales process

Analytical problem solver

Operations

Consultative Sales

Risk Mitigation

Prospecting skills

Excellent Communication

Client Relations

Multitasking Abilities

Customer Service

Problem-solving aptitude

Interpersonal Skills

Adaptability and Flexibility

Staff Training and Development

Client Retention

Analytical Skills

Sales coordination

Business Analytics

Client Relationship Management

Languages

Korean
Native language
English
Advanced
C1
German
Upper intermediate
B2
Russian
Beginner
A1
russian
Beginner
A1

통신

I've worked responsibly for communications positions, always creating and carrying out work policies with the right protocols, and gaining knowledge of accurate work
Communication is my main job
I have sales knowledge, I have Computing all Skill knowledge


ICT Skill : JAVA, JAVA Script , C , C+, OpenCore, Workspace , php, html, SwiftUI , Flutter , React Native

ICT Progream Uses : Xcode, Visual Studio code , Visual Studio , AWS ( Amazon Web Service ) , Hardware maintence ( server, router, db , allround ) , Azure , highworks, 

jara, frameworks program , other network program tool allround, pc maintence program , AWS dashboard , monitoring program all graph 

Design Program : Auto Cad , Soild works, NX , adobe Illustrator , adobe Photo Shop , SketchUp , 

Documentation program : Excel, hancom , other all round 

Sales Skil :  marketing , Customer management , Sales Custumer , Customer communication , Customer maintenance , Big deal management , Sales deal

Certification

AWS certification

Timeline

Sales Manager

SV GROUP
11.2023 - 09.2024

Software Engineer

Sol Box
02.2023 - 09.2023

Airport Service Agent

Asiana Airport
11.2022 - 02.2023

Enlisted Soldier ( Information and Communication )

Republic of Korea Air Force
02.2021 - 11.2022

AWS certification

01-2021

Project Officer

DHMDP
03.2019 - 01.2021

Drive lincense (South Korea 1종)

11-2018

태권도 4단증

08-2015

High School Diploma -

대인고등학교
04.2001 -

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박종현 PARK JONH HYEON통신 기술 전문가 [ Information And Communication Technology (ICT) Techincal Professional ]