Over 23+ years’ experience in IT, across IT infrastructure and Hybrid Cloud operation, Datacenter, FinOps, SRE Platforms, DevSecops, Cybersecurity & Cloud architect in Hybrid Clouds (Public & Private Clouds), Mange & Implemented HCI, HPC using in AI Green Datacenter across all geography environments. Capacity planning and performance, sizing, implementation end to end. Proficient in project scoping, team building, collaborating with business leads and project managers, managing deadlines, understanding and articulating priorities, architecting solutions, training team members, and delivering results. Excellent communicator possessing strengths in both creative and analytical thinking with the innate ability to manage multiple projects with competing deadlines.
Overview
26
26
years of professional experience
4
4
Certification
Work History
Manager- IT Infrastructure & Cloud Operation
RSA Security Applications India Pvt Ltd
05.2013 - Current
Presently working in RSA Security Applications India (Previously RSA part of Dell EMC) as Hybrid Cloud operation & Infra manage (AWS, Azure, GCP, OCI ), HCI, HPC, Datacenter Architect, R&D Lab operation in Bangalore, Group management, budgeting, Resource planning, Designing, Sizing, implemented enterprise servers in production environment, Manage SRE platform servers’ performance, Hybrid Cloud, managing across geography environment, virtualization (VMware & MS-Hyper-V ) architect & designing in across all geography datacentres operation.
ITIL Processes implemented on across the geography environment, processes of SD, ST, SS, SO, CSI, SM). Provide the required documents ITIL policies for Teams Strong process orientation in Backup management, change management (CAB), Patch management, Capacity management, Escalation activities, Disaster recovery activities and provide the required documentation using ITIL policies in organization.
Manage heterogeneous Infrastructure in Cloud and Datacenter internal & external operation (SLA, capacity planning sizing, monitoring. Involved Day to day activates like, Virtualization, Network, and Hybrid Cloud projects tracking, timelines, SLA maintenance for all Production servers performance issues, HW life cycle management.
Design and Implementing in Cloud, HCI, HPC, setups DR/BCP in across the global, configuration, connectivity with Hybrid Cloud AWS, AZURE, VMware vCloud, OpenStack cloud, Virtualization using Hybrid network connectivity in Production & Lab environment. Manage SRE team with Production support with High Availability Clusters and SAP, Oracle Financial Applications servers Performance & SLA issues. Migration application from on-prem to Cloud.
Design VPC, VPC Peers, SG across the Org, follow cloud Security standards and Inter Gateway, VPN Site to Site tunnel, IAM, SSPR, 2FA, MFA configuration on AWS, GCP and OnPrem Authentications.
Azure Architect, IaaS, Paas, Saas (VMs, VNET, NSG Rules, Subnets etc, Azure App Service Model, Azure storage services, Azure Service Bus, Event Hubs and Notification Hubs, Azure AD B2B, Azure AD B2C, SSPR, 2FA, MFA configuration on Azure Identity and access Management and experience in risk-based authentications. GCP Cloud Architect – Designing and Implementation and Migration.
Cloud compliance, Cloud Governance, and Security. Worked with SRO team to implement governance capabilities, issues troubleshooting and remediation.
Cloud security Design, Legal, Risk and Compliance, cloud Data security, Cloud Platform & Infrastructure Security, Cloud Application Security, Cloud Security Operations, network firewalls, IDS/ IPS, anti-malware, vulnerability scanning, encryption, monitoring, IAM, Cloud/on-prem compliance requirements are based on them such as standards audit ISO, NIST CSR, NIST 800-53, CSA, CIS meet organization environment.
Design and Implementation, architecture on Cyber Security using SOAR, SIEM, XDR, NDR, EDR, DLP tools, access polices, roles in Cloud and Datacenter level with extended Layer 2&3 domain using spine-and-leaf network topology and segments level. Configure user’s authentication for Apps, Serves in Cloud & Datacenter level using 2FA, MFA, IAM, SSO integration and configuration with security level roles, group based on network architecture with ZERO trust SAML implemented.
Planning and performance measurement of the all SRE production applications & database servers standard framework develop to ensure all functions are optimally performing within the meet organization SLA’s, measuring performance of applications on an ongoing basis.
Recommending improvements/enhancements AI tools, modernization application, cloud native, micro services, plugins adopting scalable architecture. To working with the team engineers to implementation, design and review requirement with advance technologies and approaches. Take care Enterprise servers using Application technical responsibility.
Design HCI and HPC sizing, planning, architect using Nutanix, Cisco UCS computing Implemented, enterprise storage sizing, zonings setup, configure Fiber channel implementation across geography Hyper conversation infrastructure using GCPU/TCPU using NVIDIA AI Datacenter infra.
Verifying DC infrastructure requirements as per project schedules and ensuring timely availability. To effectively prioritize and complete tasks in a timely manner. Managing multiple vendors in a complex environment hosting various technologies.
Risk management - analysis, planning and reporting. Quality management, to make rational decisions when faced with an emergency, communicates any bottlenecks in the infrastructure front to all the stakeholders.
Benchmarked, analysed, reported on, and made recommendations for the improvement and growth of the IT infrastructure and IT systems
Communicated regularly with stakeholders regarding pertinent IT activities, communicated updates, service times and usage best practices throughout the company. Confirmed effectiveness of solutions by interacting with user base and understanding their challenges.
Defined and implemented DR (disaster recovery) and backup procedures for systems managed by the team, defined delivery and support plans for implementing appropriate information technologies.
Developed and implemented all IT policies and procedures, Directed IT Department operational and strategic planning, including fostering innovation, project management, and organizing and negotiating the allocation of resources.
Established and managed to budget comprising ongoing operations and upgrades to systems, Kept up to date on industry developments and best practices.
Maintained quality of service by establishing and managing to organizational standards, Maintained staff by recruiting, selecting and training associates.
Managed IT staff, including hiring, training, conflict resolution, performance coaching and talent management, managed financial aspects of the IT Department, including purchasing, budgeting, and budget review, Managed large data imported initiatives for new and existing customers. Negotiated and administered vendor, outsourcer, and consultant contracts and service agreements.
Manage the Team members (Team size 14 No.) Lead the team of System and Network administrators. Proven ability to get the job done correctly in a minimum of time. Good analytical, communication, and teamwork skills.
Reviews and evaluates team performance reports, recommends improvements. Providing leadership and working with others to achieve company goals.
Builds and monitors associate level staff to ensure 24 x 7 coverage in Datacenter and experience level sync with systems and operational demands. Ensures all escalated issues to the Systems Administration team are addressed in a timely and quality manner.
Serves in a hands-on role and provides technical guidance for administering and monitoring all systems operations to identify/resolve issues proactively.
Collaborates with other Technical Operations managers to ensure consistency of direction across operations and to provide seamless leadership where task level integration is concerned.
Develops objectives and long and short-term goals for assigned areas of responsibility consistent with corporate goals and objectives. Advises and consults on organizational, procedural, and workflow plans, methods and procedure.
Responsible for maintaining backup processes, procedures & DR activities test plans system infrastructure, improving system performance and developing new enhancements or services centered on the Managed Backup Service.
Work effectively in a dynamic cross-functional global team environment. Position server and client offhour and pager rotation support. Provide status reporting (availability, performance, capacity utilization) as requirement plans. Concepts, Strong process orientation, Vendor management, Capacity management, Escalation activities.
IT Disaster Recovery Plans and Metrics, IT disaster recovery methodologies and tools, Enterprise Risk Services (ERS) practice is a global leader in helping clients manage risk from the boardroom to the network. As the largest risk management consulting practice of its kind, we provide a broad array of services that allow clients around the world to better measure and manage risk and control, and to enhance the reliability of systems and processes throughout the enterprise.
Manage the DevOps environment like Continuous Integration, Continuous Deployment and Delivery in Hybrid cloud and Virtualization. DevOps - “Process”, “People” and “Tools”, Concepts and practices — including its relationship to Agile and LEAN implementation. Develop agile and resilient software using DevOps best practices and customize Implementation of DevOps based on the needs of the organization.
Designing, and Manage the DevOps environment like Automation CI/CD. DevOps - “Process”, “People” and “Tools”, Concepts and practices — including its relationship to Agile and Lean. Develop agile and resilient software using DevOps best practices. Customize Implementation of DevOps, Agile development methodologies, Kanban process, ITIL process and release management techniques
Assisting with the reproduction, analysis, and resolution of the customer’s failure recovery performance problems in the field SRE platform servers and Production server, Networking & Database performance issues and connectivity.
Proven track record of setting policy and providing guidelines for performance. Work with Developers on new application requirements. Manage and address performance complaints.
The Technologies included but not limited to routers, switches, load balancers, metro optical and long haul. Ability to leverage existing tools in achieving stated goals. Where needed, ability to write scripts or recommend 'off the shelf' products. (Production server’s environment).
Design, Plan, Deploy and Support all aspects of Streaming servers through Datacenter with High availability with Multi storage environment with a focus on Performance Tuning & Capacity Planning.
Capacity planning for application server, networking, infrastructure in Hybrid Cloud and Datacenter’s performance & analysing. (Service level, analysing capacity, feature planning’s). Capacity on Demand (CoD) through IBM Managed systems, handling CPU & Memory utilizations.
Hp Open view using Monitoring accounts and access, Maps, Reporting, Auditing, Documentation, Relationship with business units usage, BU Application performance issues.
Sr. Datacenter and Cloud operation Architect
Manthan Software India Private Ltd
03.2012 - 05.2013
Manage the Azure, AWS, OCI Cloud infra and Datacenter’s using enterprise servers in Cloud & Virtualization using VMware, MS-Hyper-V Environment in HCI environment. Using Hybrid connectivity for multi-sites, migration, authentication accessing cloud environment, SAAS, PAAS application servers with multi-Tier-2 network segments layers designed and implemented.
Using HPC computing and HCI CISCO UCS Cloud Computing infra managing and sizing, planning, implemented. Configured for ERP SAP application servers, EDP Server, SAP HRP CRM application servers, Oracle Database servers using HCI in Datacenter with high availability Clusters and using DR/BCPR. Designing Security compliances in Cloud, on Prem, policies, roles define, vulnerability & Risk management, VAPT (Pen testing), Application web servers and Database servers’ migration and managing in Cloud and HCI environments globally. Implemented DevSecops, Automation using Ansible, Puppet. Manage Site Reliability application in production environment.
IT infrastructure capacity planning, sizing. design, implementation of enterprise servers & networking in LAN, WAN, SDN, SD-WAN design, implementation, and Production servers 24
7 monitoring, SLA operation and troubleshooting the day-to-day issues.
Disaster recovery effort planning for Production environment App’s and Database servers, storages and networking. DR activities for systems failure to recovery test plans, permanence & capacity planning’s using tools BMC Patrol, BMC Predicator, Cisco works, Hp Open View tools. Global site servers monitoring for load balancing for production, network traffic through the WAN, VPN network managing the site scope monitoring tool. Data retention policies for very large data using GDPR.
Sr. System admin and Infrastructure manage for Distribution Systems
Kennametal Shared Services Private Ltd
07.2009 - 03.2012
Worked as Sr. System admin and Infrastructure manage for Distribution Systems, to manage Datacenter Designing and implementation, Automation tools(Puppet, Ansible, Handling enterprise servers like (Unix, Linux, Winnows,) Networking, Storage configuration implementation . Capacity planning’s provide architect across the global datacenter’s management.
System Architect
JDA Software India Pvt Ltd
03.2007 - 06.2009
Worked as a System Architect - Designing, implementation, Architect in Datacenters, operation in Unix, Linux, storage, backup solution, cloud, visualization, automation tools implemented across the global team handling, capacity management, Virtualization environment.
Sr. Unix Administrator and Datacenter operation Manager
Jam Cracker Software Technologies Pvt. Ltd
01.2006 - 02.2007
Worked as a Sr. Unix Administrator and Datacenter operation Manager, supported a large infrastructure in Unix, Linux, windows, Virtualization in VMware, EMC SAN Storage (Symmetric DMX-3, Clarion server’s configured and Veritas Net backup. Co-ordination with vendors on issues with software, hardware related vender management.
Sr. Unix/ Linux Administrator & Servers
Satyam Info way Pvt Ltd
01.2004 - 12.2005
Capacity planning management Manage server VMware virtualization, LINUX Unix servers/WINDOWS 2K8, WIN2K12 servers Measure performance & capacity in pre-production environments planning’s.
Sr. System Administrator
E-MUG Technologies Pvt. Ltd
06.2002 - 12.2003
Worked as a Sr. System Administrator handling the RedHat Linux servers, Sun SUSE Linux, AIX, Windows installation & configuration, User management & patch management, Firmware level upgrades, file systems & NFS related issues and installed CAD/CAM & CAE software’s and maintained site level server on Red hat Linux /Windows 2k8, Win2K12servers, working period from june-2002 to Dec – 2003.
System & Networking Administrator
Apollo Health Street Limited
01.2000 - 06.2002
Worked as a System & Networking Administrator, handled Linux, Unix servers, Windows, and networking in datacenter and LAN/WAN implementation router, VLAN, MPLS Technologies imp and site servers & mail servers and Production application servers & Database servers for all 412 Servers & 2720 nodes.
Education
B.E. - Electronics & Telecommunication
Anna university
Tech-Edge:-Technical Leadership Development & Architect - undefined
IIM Bangalore
Skills
OS Unix (Solaris, HP-UX, AIX), Linux (RHEL, Suse Linux, Centos, open sources) Windows
Principal Engineer (Working Manager) at RSA Security Applications India Private LimitedPrincipal Engineer (Working Manager) at RSA Security Applications India Private Limited
Principal Software Engineer at RSA (formerly EMC Software and Services India Pvt. Ltd.)Principal Software Engineer at RSA (formerly EMC Software and Services India Pvt. Ltd.)
• Technical Operations Analyst (Remote Job) at PBS Business Applications Management and Data Services Pvt Ltd, Bengaluru, Karnataka, India• Technical Operations Analyst (Remote Job) at PBS Business Applications Management and Data Services Pvt Ltd, Bengaluru, Karnataka, India