Summary

Overview

Work History

Education

Skills

Certification

Languages

Timeline

Built Tools

Ravshan Mamatov

Jeonju-si Deokjin-gu

Summary

Technical support engineer with hands-on experience supporting Linux and Windows systems in industrial environments. Developed internal tools using C++/Qt for UART diagnostics, automated log analysis with bash scripts, and assisted in troubleshooting OS, firmware, and hardware issues. Now open to apply this strong technical foundation to roles in IT support, network operations, and cybersecurity. Reliable, fast learner with a clear, structured approach to solving real-world technical problems.

Overview

year of professional experience

Certificate

Work History

Embedded Tech Support Engineer (Intern)

DOF Robotics

04.2025 - 07.2025

Provided software support for high end dental milling machines like Craft 5x, Craft Pro running Linux and Windows OS
Built a custom Qt/C++ UART communication tool for motor diagnostics and real-time log analysis
Developed an offline Log Viewer tool to analyze milling machines status and identify faults from .log and .csv files
Created and deployed Linux shell scripts to automate log backups, system checks, and device initialization
Troubleshot OS/hardware/firmware integration issues and documented resolutions for internal teams

Logistics Documentation Assistant Manager

Saehan Co., Ltd.

09.2024 - 03.2025

Verified and grouped export goods based on ID and documentation requirements, ensuring accurate tracking and processing
Attached required documentation (e.g., passports, IDs) to each item based on shipment rules
Maintained records and ensured accurate delivery to designated ports or addresses
Gained practical experience in documentation control, data verification.

Installation Assistant (Part-time)

Ace TV Company

08.2024 - 09.2024

Assisted in installing touchscreen TV systems in schools and universities, replacing traditional whiteboards
Learned and performed basic support tasks for Android OS-based smart TVs, including initial setup and troubleshooting
Gained hands-on experience in hardware setup, onsite coordination, and AV system configuration

Education

Bachelor of Science - Engineering Science

Jeonbuk National University

Jeonju, South Korea

02.2024

Network&Cybersecurity

Cisco Networking Academy

Online

06-2023

Skills

Linux/Bash Scripting – Log automation, system checks on embedded devices
C / Qt (QSerialPort, UI tools) – Built diagnostic tools
Windows & Linux Troubleshooting – Real-world support for dual-OS milling systems

Log Analysis & Triage – Parsed log/csv files for faults and alarms
Networking and Cybersecurity Tools (basic) – Wireshark , nmap, Burp Suite, Metasploit
Soft Skills: Analytical thinking, problem-solving, fast learner, clear communication, cross-cultural teamwork

Certification

Google IT Support, Google, February 2022
Certified in Cybersecurity, ISC2, May 2023
Junior Cybersecurity Analyst, Cisco, June 2023
Networking Essentials, Cisco, April 2022

Languages

English

Advanced (C1)

Korean

Intermediate (B1)

Uzbek

Bilingual or Proficient (C2)

Russian

Elementary (A2)