Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
2007
2007
years of post-secondary education
Work History
Director of Operations
Raymond Books Ltd
03.2018 - Current
Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Monitored budget and utilized operational resources.
Analyzed business operations and implemented strategies to improve operational cohesiveness.
Set up Import and export supply logistics chain.
English as a Second Language Teacher
YSL Language Group
05.2015 - 03.2017
Educated students in basics of English grammar and conversational speaking.
Created new lesson plans based on course objectives.
Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
Developed and taught ESL curriculum to improve students' conversational abilities.
Marketing Manager
High Street Market Group
04.2014 - 04.2015
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
Increased brand awareness by developing and implementing strategic marketing campaigns.
Managed social media accounts for optimal audience engagement and increased online presence.
Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
Corporate Events Planner & Brand Management Systems Manager
Procon Corporate Events Pte Ltd
04.2012 - 12.2012
Recruited to oversee transition from current company IT usage models and financial controls to a more streamlined and efficient process
Scope of position became expansive with time to encompass and inclusive of full IT design, implementation, support, training, administration and management authority for: PC Desktop Systems, LAN/WAN Networks, Application Systems, Web/Internet Design & Operations
Additional roles include the spearheading of existing fiduciary financial systems to a more streamlined, highly functional system, achieving significant savings in man hours and administrative costs
In addition, exposure to project and event planning of varying degrees of time and costs constrains resulting in exposure to management of senior to middle management of clientele
Oversaw transition of current deployment of business solutions from existing one, which resulted in a increase of efficiency and decreased operational costs by 30%
Involvement in conceptualization, budget planning, contract negotiations and implementation of a brand new privileges program with BMW, resulting in a 2 year SGD$6 million contractual agreement
Spearheaded implementations of financial controls and systems which resulted in avoidance of $2 million in potential fiduciary fines and increase in efficiency of 40% in relation to man hours and costs
Current involvement in the budgetary planning, it deployment and infrastructure for $USD2 million investment in overseas branch office
Decreased inventory, application pricing and licensing costs by establishing standardizing for applications, desktops and networking systems
Account Manager
Innosys Pte Ltd
11.2008 - 04.2008
Company Overview: It retailer of customized business solutions for freight industry
Recruited to provide requirements analysis, implementation, training and support to clientele who purchased business solutions packages
Scope of position allowed for full authority on implementation, training and requirements analysis stage for clients as well as provision of back-end customer support and liaison with programming team
It retailer of customized business solutions for freight industry
Successfully completed and implemented on time customized business solutions for 8 clients
Involvement in conceptualization, implementation, marketing and testing of new software module for the submissions of documents to customs Singapore
Liaison with overseas and local programming teams for product bugs and module testing
Education
BSC - IT Systems & IT Applications, Robotics, graphics and database design & Management, Human Computer Interaction, networking and security
UNIVERSITY OF Western Australia
TOEFL Certification - undefined
British Education Center
Skills
Linux
Unix
Windows
Macintosh Operating Systems
Microsoft Office Suite
SOAP Suite
PostgreSQL
HTML
Joomla
CAKEPHP
JQuery
Internet Marketing Methodologies
Google Adwords
Facebook Advertising
PPC campaigns
SEM campaigns
Object Oriented Programming
Project Planning
Management methodologies
development tools
SVN
SVC
Java J2EE
Visual Basic
C
C
Visual C
JSP
PHP
Iphone SDK
Strategic planning and execution
Timeline
Director of Operations
Raymond Books Ltd
03.2018 - Current
English as a Second Language Teacher
YSL Language Group
05.2015 - 03.2017
Marketing Manager
High Street Market Group
04.2014 - 04.2015
Corporate Events Planner & Brand Management Systems Manager
Procon Corporate Events Pte Ltd
04.2012 - 12.2012
Account Manager
Innosys Pte Ltd
11.2008 - 04.2008
TOEFL Certification - undefined
British Education Center
BSC - IT Systems & IT Applications, Robotics, graphics and database design & Management, Human Computer Interaction, networking and security
Special Education Teacher Assistant at Raymond Ellis Elementary School, District 116Special Education Teacher Assistant at Raymond Ellis Elementary School, District 116