Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Rossan Teodoro

South Korea

Summary

With and over 7 years of experience in luxury retail, I specialize in delivering exceptional customer experiences, driving sales, and leading high-performing teams for prestigious fashion brands.


My passion lies at the intersection of luxury fashion and tailored service. I bring exceptional problem-solving skills, strong leadership, and an unwavering commitment to brand integrity.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Client Advisor at Fendi

LVMH
07.2021 - 05.2023
  • Developed personalized client relationships, enhancing service quality and brand loyalty.
  • Assisted clients in product selection, ensuring alignment with individual preferences and lifestyle needs.
  • Managed a diverse portfolio of clients, effectively balancing priorities and meeting deadlines.

Sales Supervisor at Versace

Noble House Distribution Enterprise Inc.,
08.2018 - 09.2019
  • Supervised daily operations to ensure optimal team performance and efficiency.
  • Trained and mentored new sales associates on product knowledge and customer service techniques.
  • Implemented inventory management processes to enhance stock accuracy and reduce discrepancies.

Roving Manager for Assembly Philippines

Suyen Corporation - Head Office
01.2018 - 06.2018
  • Led cross-functional teams to optimize operational workflows and enhance efficiency.
  • Developed and implemented strategic initiatives to drive process improvements across departments.
  • Analyzed performance metrics to identify areas for improvement and streamline operations.

Store Supervisor at Assembly, City of Dreams

Suyen Corporation - Head Office
11.2015 - 12.2017
  • Supervised daily store operations, ensuring efficient workflows and adherence to company policies.
  • Trained and mentored new staff, fostering a culture of teamwork and high performance.
  • Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.

Education

Bachelor of Arts - Entrepreneurial Management

Technological University of The Philippines
Philippines
04-2015

Skills

  • Client interaction
  • Cross-selling techniques
  • Client retention strategies
  • Consultative selling
  • Client relationship management
  • Work training
  • Trend analysis expertise
  • Team leadership
  • Time management
  • Decision-making

Certification

IAB Digital Marketing and Media Foundations Certification

Languages

English
Bilingual or Proficient (C2)
Filipino
Bilingual or Proficient (C2)
Korean
Elementary (A2)

Timeline

Client Advisor at Fendi

LVMH
07.2021 - 05.2023

Sales Supervisor at Versace

Noble House Distribution Enterprise Inc.,
08.2018 - 09.2019

Roving Manager for Assembly Philippines

Suyen Corporation - Head Office
01.2018 - 06.2018

Store Supervisor at Assembly, City of Dreams

Suyen Corporation - Head Office
11.2015 - 12.2017

Bachelor of Arts - Entrepreneurial Management

Technological University of The Philippines
Rossan Teodoro