Saif Al Sharafi
Operation Manager
Abu Dhabi
Summary
A highly motivated and accomplished Operational Management professional with a proven track record in soft services supervision, contractor management, and operational oversight in high-traffic public environments. Skilled in overseeing service providers, ensuring compliance with health & safety regulations, and optimizing resource management to support efficient daily operations. Adept at managing events, front-of-house support, and ensuring SLA performance through effective supervision and collaboration. Seeking to leverage extensive experience in facility operations to contribute to the success of a world-class museum environment.
Overview
14
14
years of professional experience
4
4
Certifications
Work History
Operational Manager
Ready Mix LLC
9 2013 - Current
- Managed comprehensive recruitment processes, including visa processing, onboarding, and performance evaluations, while ensuring alignment with local rules, regulations, and Health & Safety compliance, including COSHH standards.
- Spearheaded the development and implementation of operational strategies that enhanced resource management and service provider performance, improving productivity by 15% and meeting SLA standards across multiple operational areas.
- Optimized procurement and stock control processes for both soft services and operational materials, ensuring timely replenishment to meet project demands while maintaining budgetary control.
- Led facility and fleet logistics, overseeing over 100 vehicles and managing internal logistics, including cleaning, waste management, and landscaping, ensuring smooth operations and compliance with regulatory standards.
- Coordinated the setup and management of project sites, ensuring resource allocation and space management were optimized for operational efficiency, with attention to event support and VIP visits.
- Monitored external service providers' performance to ensure compliance with SLA agreements, company policies, and Health & Safety regulations, developing action plans to address gaps and enhance service delivery.
- Enhanced workplace safety by implementing new health and safety environment standards, reducing workplace incidents by 10% and driving adherence to sustainability initiatives.
- Led budget preparation, financial performance analysis, and sustainability reporting, ensuring cost-effective resource management and alignment with operational and environmental goals.
- Collaborated with stakeholders to manage the flow of information, ensuring operational transparency, effective decision-making, and seamless execution of events with FM providers.
- Drove digital transformation initiatives by automating document management systems, reducing paperwork by 40%, and enhancing operational efficiency.
- Supervised storekeeping and stock control activities, ensuring adherence to company policies and compliance with Health & Safety standards.
- Supported internal logistics for special events, coordinating with FM providers and ensuring high levels of customer service and stakeholder satisfaction.
HR Officer
Royal Gardens Agricultural Contracting Co.
06.2010 - 08.2013
- Managed end-to-end recruitment processes, including onboarding, visa processing, and Emiratisation initiatives, achieving a 20% increase in workforce localization
- Implemented general services policies to improve resource planning, office management, and space allocation, ensuring smooth and efficient daily operations
- Led employee performance reviews and development programs, improving employee engagement and reducing turnover by 15%, ensuring a motivated and productive team
- Enhanced document management systems, contributing to the company's digitalization efforts and reducing document retrieval time by 30%, which supported overall operational efficiency
- Facilitated annual planning and operational reporting by analyzing HR data and aligning strategies with broader business objectives, ensuring consistent alignment with organizational goals
- Supported the implementation of medical insurance and employee benefits programs, ensuring they met employee needs while staying aligned with financial objectives
- Managed stakeholder communication, ensuring that all initiatives were in line with organizational goals and promoting a culture of continuous improvement and change management.
Education
Bachelor of Business Administration -
Al-Ain University
Abu DhabiSkills
- Administrative
- Finance management
- Business process improvement
- Employee management
- Payroll & budgeting
- System monitoring
- Strategic planning
- Regulatory Compliance
- Quality Improvement
- Team Leadership
Additional Information
Co-Founder of Soqor Al Hesn General transport
Certification
Business sustainability in the circular economy
Languages
Arabic
Native language
English
Proficient
C2
Interests
Trading
Entrepreneurship
Community involvement
Environmental conservation
Timeline
HR Officer
Royal Gardens Agricultural Contracting Co.
06.2010 - 08.2013
Operational Manager
Ready Mix LLC
9 2013 - Current
Bachelor of Business Administration -
Al-Ain University
Business sustainability in the circular economy
Introduction to CRM with Hub spot
Project Management and Principles of Management
Cyber security Council Abu Dhabi
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