Sangjin Kim

Specialized in maintenance and optimization of CO₂ laser and fiber laser systems, delivering exceptional technical expertise and problem-solving skills to enhance customer satisfaction.

CO₂ Laser Optics Alignment and Inspection

• Performed precise alignments: Conducted regular inspections and optimized the alignment of CO₂ laser system optics to enhance equipment performance.
• Minimized equipment downtime: Standardized inspection processes, resolving over 90% of issues on-site within the same day, maximizing operational efficiency.
  

CO₂ Oscillator Preventive Maintenance (PM)

• Designed and implemented preventive maintenance programs: Extended oscillator lifespan and prevented performance degradation through company-level preemptive service programs, delivering over 10 PM services annually.
  

Fiber Laser Head Optics Inspection and Replacement

• Swift replacement operations: Provided rapid inspection and replacement of fiber laser head optics upon customer request, contributing to improved productivity.
• Supported various equipment manufacturers: Built trust through preemptive diagnostics tailored to the specifications of multiple fiber laser and head manufacturers.
  

Customer Inspection Process Optimization

• Improved preemptive inspection procedures: Developed processes to identify and mitigate potential issues before warranty expiration, strengthening operational stability for clients.
• Enhanced on-site responsiveness: Increased the speed and accuracy of issue resolution, significantly boosting customer satisfaction.
  

Siemens NC/PLC Alarm Diagnostics and Troubleshooting

• Accurate alarm diagnostics: Swiftly analyzed and identified root causes of alarms and errors in Siemens NC/PLC systems, providing effective solutions.
• Strengthened equipment stability: Reduced reactivation times and significantly improved production line reliability through diagnostic and resolution efforts.
• Conducted training and manual development: Delivered training sessions for client maintenance teams, equipping them with alarm diagnostic and basic troubleshooting knowledge.
  
• Maintenance and diagnostics of CO₂ and fiber laser optics systems
• Preventive maintenance of laser oscillators and heads
• Siemens NC/PLC alarm diagnostics and troubleshooting
• Customer-focused problem-solving and preemptive inspection process development
• Multilingual capabilities for overseas equipment installation and service delivery
• Collaboration with U.S. and European agents to establish robust response mechanisms (average of three overseas trips per year)
• Conducted 219 service and preemptive inspections in 2024
• Enhanced production line stability through Siemens NC/PLC alarm diagnostics and resolutions
• Contributed to increased equipment uptime and reduced maintenance costs
• Strengthened long-term partnerships by improving customer satisfaction and trust
• Enhanced maintenance efficiency of laser systems, elevating the company's service competitiveness