Sangjin Kim
Manager In SNS Advertisement
Yongsan-gu, Seoul,11
Summary
Proven leader and strategic planner, adept at enhancing team performance and customer satisfaction at Kimgichun. Excelled in operations management and SNS writing, achieving significant improvements in service delivery. Skilled in team leadership and adept in bilingual communication, effectively managing online engagement and conflict resolution without exceeding a 55-word limit.
Overview
18
18
years of professional experience
Work History
Manger of marketing
SJ
11.2006 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- i'm managing online advertisement and sns and have communicaton with customer on online
Education
MBA - Tourism And Travel Marketing
Daedong University
04.2001 -
Skills
Team Leadership
Operations Management
Strategic Planning
Performance Management
sns writing
post a blogs
reading and writing korean
Languages
한국어
Native language
영어
Proficient
C2
Timeline
Manger of marketing
SJ
11.2006 - Current
MBA - Tourism And Travel Marketing
Daedong University
04.2001 -