SANGUN LEE
Camp Humphreys APO
Summary
Dedicated Information Technology specialist with four years of experience in the U.S. Army, delivering exceptional support to high-ranking officers. Recognized as a top 1% performer among NCOs, with a proven ability to excel in time-sensitive, detail-oriented environments. Adept at communication and liaison with senior officials, including general-level commanders from the U.S. Army and ROK Army. Proficient in multitasking, prioritization, and problem-solving to achieve senior leadership's objectives. Eager to leverage IT expertise and service-oriented skills to contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Communication Technician/System Admin NCOIC
2D Combat Aviation Brigade Camp Humphreys
01.2021 - Current
- Provided system installation, administration, operation, and maintenance of all Brigade Command Group communications equipment; Set-up and troubleshoots systems such as cantonment and field desktop workstations including NIPR, SIPR, and CENTRIXS-K, secure voice and data, and video teleconferencing; Ensured the Command team has full communications availability to assist in over 10 theater-wide conflicts and exercises.
- Demonstrated a deep dedication to customer satisfaction in IT technical support for each individual or section in the unit by troubleshooting and resolving IT technical problems and incidents relating to networks, login, LAN/WAN connectivity, firewall, security incidents, etc.
- Assisted in managing the Brigade Commander and Command Sergeant Major's operation schedule as well as translating for mission-related classified communication with ROK military or local organizations.
- Trained and assisted the Signal unit during Korean theater-level exercises for Support Area Command Post (SACP) communications.
- Managed and maintained 100% accountability for over 50 pieces of equipment for over 12 ROK-US combined exercises.
- Maintained and signed for tactical equipment and logistics valued at over $1,500,000 while serving in the Brigade Command team.
- Synchronizes and coordinates the official transportation for the Battalion command team.
- Supervises two Non-Commissioned Officers and two soldiers and supports the training, health, morale, and welfare of the command driver team.
Battalion Command Group Staff
602D Aviation Support Battalion
06.2020 - 01.2021
- Conduct distribution of all forms of communications, actions, and calendar schedules coming in and out of the Battalion Command Group's office.
- Conduct Preventive Maintenance Checks and Services (PMCS) and operate tactical vehicles and non-tactical vehicles.
- Schedule and verify appointments for Battalion Commander and Battalion Command Sergeant Major.
- Administrative support and other needed tasks within the Command Group and Headquarters Support Company.
- Synchronizes and coordinates the official transportation for the Battalion command team.
Production Control Database Administrator
Bravo Company 602D Aviation Support Battalion
06.2019 - 06.2020
- Managed and administered production control databases, ensuring data accuracy, security, and accessibility for critical operations.
- Developed and maintained efficient database systems, optimizing production workflows, and minimizing downtime.
- Collaborated with cross-functional teams to gather requirements, design database solutions, and adapt to changing operational needs.
- Monitored database performance, troubleshot issues, and enhanced data retrieval through SQL query optimization.
- Implemented data backup and recovery procedures to protect critical operational data.
- Trained and supported personnel, ensuring proper data entry and reporting practices.
- Generated and analyzed reports to identify trends, bottlenecks, and process improvement opportunities.
- Maintained compliance with military standards and data security regulations.
- Create new user identification and access, maintain and update various logs, documents, and reports in Aircraft Notebook (ACN) systems.
- Inside support to administration, production, and phase coordination.
- Maintain Very-Small-Aperture Terminal (VSAT) satellite and servers.
Aviation Powerplant Repairer
Bravo Company 602D Aviation Support Battalion
06.2018 - 06.2019
- Conducted scheduled and unscheduled maintenance on military aircraft powerplants, adhering to military regulations and specifications.
- Performed inspections, troubleshooting, and repairs on various military aircraft engines and components.
- Collaborated with a team of skilled technicians to execute complex repairs, reducing aircraft downtime.
- Utilized precision measuring instruments and diagnostic tools to assess engine performance and detect issues.
- Maintained meticulous records of maintenance activities, ensuring compliance with military regulations.
- Demonstrated commitment to safety protocols and adhere to safety guidelines during all maintenance procedures.
- Engaged in continuous training to stay updated on the latest advancements in military aircraft powerplant technology.
Cadre/ Administrative Clerk
1-222D Aviation Regiment
12.2016 - 08.2018
- Managed incoming and outgoing correspondence, ensuring timely distribution to the appropriate personnel files.
- Managed incoming and outgoing correspondence, ensuring timely distribution to the appropriate personnel.
- Conducted daily administrative duties, including data entry, filing, and document preparation.
- Assisted in processing personnel actions, leave requests, and award recommendations.
- Maintained inventory and ordered office supplies as needed to ensure a well-equipped work environment.
- Coordinated and scheduled appointments and meetings for senior personnel.
- Provided excellent customer service to soldiers and their families, addressing inquiries, and resolving issues promptly and professionally.
- Supported unit training activities by preparing training schedules and tracking attendance.
- Collaborated with other administrative personnel to ensure seamless operations within the Orderly Room.
Education
Bachelor of Science - Cybersecurity Technology: Technology
University of Maryland Global Campus
Adelphi, MD10.2025
Associate of Science - Aviation Maintenance
South Seattle College
Seattle, WA04.2016
No Degree - Nursing
Concordia University
Portland, OR12.2013
Transfer Degree - General Business
Treasure Valley Community College
Ontario, Oregon08.2012
Skills
- Customer service
- Operating Systems
- Networking
- IT Support
- Communication
- Documentation
- Decision-Making
- Critical Thinking
- Intermediate Skills in Microsoft Word, PowerPoint, and Excel
Certification
CompTIA Security + (July/2023)
Accomplishments
- FAA Airframe and powerplant curriculum certified
- Aircraft Powerplant Repairer Qualification certified by US Department of the Army
- Defense Language Proficiency Test by US Department of the Army
- Combat Lifesaver Course Certified by US Department of the Army
Languages
English
Native language
Korean
Proficient
C2
Timeline
Communication Technician/System Admin NCOIC
2D Combat Aviation Brigade Camp Humphreys
01.2021 - Current
Battalion Command Group Staff
602D Aviation Support Battalion
06.2020 - 01.2021
Production Control Database Administrator
Bravo Company 602D Aviation Support Battalion
06.2019 - 06.2020
Aviation Powerplant Repairer
Bravo Company 602D Aviation Support Battalion
06.2018 - 06.2019
Cadre/ Administrative Clerk
1-222D Aviation Regiment
12.2016 - 08.2018
Bachelor of Science - Cybersecurity Technology: Technology
University of Maryland Global Campus
Associate of Science - Aviation Maintenance
South Seattle College
No Degree - Nursing
Concordia University
Transfer Degree - General Business
Treasure Valley Community College
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