Hi, I’m
Sarah Korzan
APO
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 13 years of experience. Highly effective and comfortable working with people at all levels in organization.
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
years of professional experience
Work History
Hairapylas vegas
Hair Stylist/ Owner
01.2020 - 08.2022
Job overview
- Owned and Operated.
- Kept track of incoming and outgoing monies.
- Learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Superior customer service.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Consulted with customers to assess needs and propose optimal solutions.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Managed day-to-day business operations.
Sport clipsraleigh
Hairstylist
01.2011 - 01.2015
Job overview
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Vivid TanRaleigh
Manager
01.2008 - 01.2010
Job overview
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Approved regular payroll submissions for employees.
- Evaluated report data to proactively adjust and enhance operations.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions regarding products.
TargetRaleigh
Cashier
01.2005 - 01.2007
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
Education
Indiana University Of PennsylvaniaOnline
Certification from Mental Health
01.2017
Mitchells School of CosmetologyNorth Carolina
Certification from Hair Design
01.2010
Wake TechNorth Carolina
High School Diploma
01.2009
Skills
- Courteous with Strong Service Mindset
- Understanding Customer Needs
- Responding to Difficult Customers
- Upbeat and Positive Personality
- Data Entry and Maintenance
- Answering Customer Questions
- Recording Counts
- Cooperative Attitude
- Feedback Acceptance
- Cash Register Operation
- Customer Service and Assistance
Timeline
Hair Stylist/ Owner
Hairapy
01.2020 - 08.2022
Hairstylist
Sport clips
01.2011 - 01.2015
Manager
Vivid Tan
01.2008 - 01.2010
Cashier
Target
01.2005 - 01.2007
Indiana University Of Pennsylvania
Certification from Mental Health
Mitchells School of Cosmetology
Certification from Hair Design
Wake Tech
High School Diploma
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