Sena Jeon
Seoul,11
Summary
MBA with a demonstrated history of working in marketing and technology across Europe and Asia. Utilizing my entrepreneurship and adaptive mindset, I always achieve organizational targets despite geographic and industrial changes. I wish to utilize my diverse set of skills to pursue a challenging role in a global organization.
Overview
14
14
years of professional experience
Work History
FREELANCE IT Professional
Haepeunking
08.2024 - Current
- SAP SuccessFactors implementation project: PMO for the SAP SuccessFactors Roll-out project for LG Electronics, facilitating Daily Scrum meetings, preparing weekly reports for the client, managing Interfaces for +120 systems, supporting data cleansing based on User Stories, and overseeing activities for global LG offices
PMO
Obet Soft
02.2024 - 07.2024
- New financial app launch project for Samsung to grow the royal customer base: Delivered +20 weekly progress presentations to Samsung Card executives, including comprehensive analysis of daily and weekly development and testing metrics
- Led various +100 PM meetings(e.g
- UX/IT meetings, Samsung SDS, etc) to identify action items, and managed delayed development tasks
- Conducted reviews of work product based on the SDLC(Software Development Life Cycle) model; established testing objectives and standardized processes to ensure meticulous integration test planning
- Managed and tracked progress of +5,000 test cases; implemented test automation tools and developed statistical dashboards for enhanced testing support
- Recognized for establishing superior testing and defect management processes compared to other projects exceeding KRW 15 billion in scale
- Conducted +20 one-on-one meetings with developers to mediate conflicts and foster collaborative working culture, achieving a 0% turnover rate among development staff
Account Manager
MoreThanSoft
10.2020 - 12.2022
- E-commerce project to boost LG.COM's digital sales for electronics: Coordinated API integration, increasing yearly revenue by 30% for 2021 FY as a result of implementing strategic pricing promotion between the Korean IT team and developers in Vietnam
- Led a team of cross-functional scrum team consisting of UX/UI designers and developers to execute a new sign-up process, improving user's sign-up completion rate by 45%
- Released a rating and review functionality, enhancing customer experience from scratch by reaching 10k feedback entries within the first 3 months
- Integrated data analysis knowledge (SQL) for requirement-analysis, followed by sprint planning and compiling a user story for developers to pinpoint 300+ electronics in need for new energy labels
- Influenced cookie bot vendor selection team's 'Go/No-go' decision by providing a testing feasibility report, saving US$800m in potential incurred penalties of EU GDPR (general data protection regulation)
Junior Data Privacy Product Manager
Intertrust Group
06.2018 - 06.2019
- SAP S/4 HANA implementation project: Participated in weekly workshops and prepared meeting minutes for the company wide SAP implementation project
- Analyzed privacy risks and identified mitigation strategies for RMBS (Residential Mortgage-Backed Securities) clients by drawing on expertise in regulations, contributing to quarterly revenue stream of US$300k
- Created buy-in by facilitating in-house compliance training for 50+ front Office colleagues, driving up-sell opportunities
HR IT Project Administrator
Madison Parker International
01.2018 - 05.2018
- New recruiting software launch project to comply with the new EU privacy regulation: Led the implementation project for a new ATS(Applicant Tracking System) in the recruitment team
- Responsible for requirements analysis, drafting project planning, data migration and conducting functional test
- Supported training for new software user adoption, including creating educational materials and conducting workshops for recruiters
HR Intern
International Criminal Court(UN)
12.2016 - 03.2017
- SAP SuccessFactors implementation project: Supported the SAP SuccessFactors implementation project, including employee data cleansing and training support for user adoption
- Established a budget acquisition process targeting all UN member states by drafting a funding proposal for the Korean Embassy, securing +100 million KRW through approval by the Korean government
Educator & Product Manager
Circle college & various institutions
10.2010 - 12.2015
- Customer acquisition and retention marketing project to maximize sales: Coordinated academy product development process by advocating product vision from conceptualization through launch and implementation (US$960k)
- Maintained client relations for 100+ customers, achieved the highest customer retention rates (90%)
- Marketed new education programs through 150+ outbound calls on a monthly basis and lesson demonstration to prospects
Education
M.B.A. in Marketing -
Rotterdam School of Management
Rotterdam, The Netherlands01.2017
B.A. in Business Administration - undefined
Sookmyung Women's University
Seoul, South Korea01.2010
Additional Information
SQL and data training (2020) - https://github.com/senajeon/Data-Scientist, Europe MBA Sail Club
Certificationsskills
- ISTQB Software Tester
- SQL developer
- AWS Cloud Practitioner
- Professional Scrum Product Owner
- Microsoft Azure AI Fundamentals
Timeline
FREELANCE IT Professional
Haepeunking
08.2024 - Current
PMO
Obet Soft
02.2024 - 07.2024
Account Manager
MoreThanSoft
10.2020 - 12.2022
Junior Data Privacy Product Manager
Intertrust Group
06.2018 - 06.2019
HR IT Project Administrator
Madison Parker International
01.2018 - 05.2018
HR Intern
International Criminal Court(UN)
12.2016 - 03.2017
Educator & Product Manager
Circle college & various institutions
10.2010 - 12.2015
B.A. in Business Administration - undefined
Sookmyung Women's University
M.B.A. in Marketing -
Rotterdam School of Management
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