Summary
Overview
Work History
Education
Skills
Timeline
Generic
Seok-young Ji

Seok-young Ji

Hotel Concierge Agent
Seogwipo-si

Summary

I've much experience in hospitality and Guest Services working for 5 years in the hotel industry. My primary tasks were check out, pickup sending service, housekeeping, schedule planning, luggage delivery service, Reply foreign messages. Also I know a lot about Jeju island's tourist attractions and hidden spots that guests would like to visit since I've traveled a lot around the island. I have done some collaboration posts with Jeju Tourism Association for my photography in SNS Instagram.

I am a very hard working and cooperative person. Last year I got an 'A' class on my performance score at the company.

Overview

6
6
years of professional experience

Work History

Guest Service Agent

Grand Josun Jeju
07.2023 - Current

Concierge

WE Hotel Jeju
04.2019 - 07.2023

Education

TOEIC
840
10-2024

Class 1 Drivers Licence
12-2018

Tourism English

Korea Toursim College
Gyeonggi-do Icheon-si, South Korea
02-2017

Hospitality And F&B Services

Hawaii Kapiolani Community College
6 Months Study
01-2016

Skills

Hospitality services

Listening skills

Patience and composure

Information confidentiality

Guest relations

Guest services

Team player mentality

Guest complaint resolution

Writing and verbal communication

Guest communication

Concierge services

Lost and found management

Timeline

Guest Service Agent

Grand Josun Jeju
07.2023 - Current

Concierge

WE Hotel Jeju
04.2019 - 07.2023

TOEIC

Class 1 Drivers Licence

Tourism English

Korea Toursim College

Hospitality And F&B Services

Hawaii Kapiolani Community College
Seok-young JiHotel Concierge Agent