Seolah Chung
Executive Secretary
Gyeonggi-do,41
Summary
Accomplished Operations Manager and Secretary with a proven track record at BIG5 Hospitals and IT start-up company, enhancing operational efficiency and financial management. Expert in MS Office and office administration, I excel in verbal and written communication, significantly improving document compliance and team productivity. Demonstrated ability to manage sensitive information and streamline payroll processes, achieving cost reductions and maintaining confidentiality.
Overview
5
5
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Secretary
Asan Medical Hospital
03.2024 - Current
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Created and updated records and files to maintain document compliance.
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Medical staff and employee attendance management, conference travel requests and reimbursements
- Managing doctor schedules, laboratory management, other medical staff administrative tasks, writing official documents
- Preparation for internal and external events
Operations Manager
Asimov Inc.
05.2022 - 05.2023
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Collaborated with finance committee to establish procedures for money collection and recording.
- Improved efficiency in payroll processing, ensuring accurate compensation for all employees and adherence to relevant labor laws.
- Received dues, fees and payments and provided transaction receipts.
Secretary
Samsung Medical Center
07.2020 - 01.2022
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Created and updated records and files to maintain document compliance.
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Medical staff and employee attendance management, conference travel requests and reimbursements
- Managing doctor schedules, laboratory management, other medical staff administrative tasks, writing official documents
- Preparation for internal and external events
Front Office Receptionist
Peppers Gallery Hotel Canberra
11.2019 - 05.2020
- Interacted with customers by phone, email, or in-person to provide information.
- Enhanced customer satisfaction by providing timely and accurate information in response to inquiries.
- Screened visitors and issued badges to maintain safety and security.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Providing concierge services with information to guest regarding city attractions and locations.
Ground Staff
Delta Airlines
Education
Bachelor of Administrative Studies - Marketing Sustainable Business
Kyunghee Cyber University
Seoul, South Korea 04.2001 -
Associate Degree - Airline Service
Shingu University
Gyeonggi-do, South Korea 04.2001 -
Skills
MS Office
Office Administration
Financial Management
File Management
Payroll Administration
Verbal and written communication
Appointment Scheduling
Certification
TOEIC - 820
Timeline
Secretary
Asan Medical Hospital
03.2024 - Current
TOEIC Speaking - AL
03-2024
TOEIC - 820
03-2023
Operations Manager
Asimov Inc.
05.2022 - 05.2023
Secretary
Samsung Medical Center
07.2020 - 01.2022
Front Office Receptionist
Peppers Gallery Hotel Canberra
11.2019 - 05.2020
Bachelor of Administrative Studies - Marketing Sustainable Business
Kyunghee Cyber University
04.2001 -
Associate Degree - Airline Service
Shingu University
04.2001 -
Ground Staff
Delta Airlines