Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Interests
Timeline
BusinessDevelopmentManager
Seong Hyeon kim

Seong Hyeon kim

Summary

Results-driven sales professional with a strong focus on customer satisfaction and team support. At ABC MART, I consistently exceeded sales targets by offering helpful, personalized service and building rapport with customers. Comfortable leading by example, I've also helped train new team members and maintained a clean, organized space even during busy hours.

Overview

7
7
years of professional experience
1
1
Language

Work History

Sales Staff Member

ABC MART
01.2024 - Current
  • Improved customer satisfaction with attentive service and quick resolution of issues.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Collaborated with team members to optimize sales strategies, achieving higher conversion rates.
  • Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.

Sales Staff Member

ABC MART
03.2023 - 08.2023
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Barista

LATERPROJECT
07.2021 - 07.2022
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Assistant Cook

Bruxie
08.2018 - 09.2019
  • Managed time effectively during busy shifts, maintaining productivity under pressure and meeting tight deadlines for meal service.
  • Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
  • Prepared high-quality dishes by following prescribed recipes and adhering to strict quality standards.
  • Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.

Education

Bachelor of Arts - Culinary Arts/Chef Training

Korea Hotel & Tourism Technical College
Ansan-si, South Korea
04.2001 -

Skills

Goal-oriented mindset

Additional Information

I have been an active member of local cycling communities since the age of 16, regularly participating in group rides and engaging with cyclists of all ages and backgrounds, which has allowed me to develop strong interpersonal and communication skills. Through this passion for cycling, I also had the opportunity to assist a friend who runs a bicycle travel program—taking on responsibilities such as leading riding groups along planned routes, ensuring their safety, and maintaining overall ride coordination. Additionally, I supported event operations by helping set up booths and assisting with post-ride logistics, contributing to a smooth and enjoyable experience for all participants.

Interests

Cycling

Cooking

Clothes collecting

Timeline

Sales Staff Member

ABC MART
01.2024 - Current

Sales Staff Member

ABC MART
03.2023 - 08.2023

Barista

LATERPROJECT
07.2021 - 07.2022

Assistant Cook

Bruxie
08.2018 - 09.2019

Bachelor of Arts - Culinary Arts/Chef Training

Korea Hotel & Tourism Technical College
04.2001 -
Seong Hyeon kim