Seong-in Hong
Seoul,11
Summary
A results-oriented professional with a strong background in international communication and strategic sales. During my university years in the U.S., I developed a proactive, outgoing approach and a passion for building trust-based relationships across cultures.
I have a proven track record of driving growth, including 18 months of managing a hospitality business where I optimized pricing strategies to reduce vacancies and increase revenue. My experience also extends to a Michelin-starred restaurant in Seoul, where I leveraged my cultural intelligence to provide high-end service and tailored recommendations to global clientele.
I am now eager to apply my cross-cultural expertise and dedication to achieving excellence in the Overseas Sales field.
Overview
4
4
years of professional experience
1
1
Language
Work History
Server
YoonSeoul Restaurant
05.2025 - 03.2026
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced guest dining experience and drove revenue by recommending premium pairings for Korean tasting menus, delivered through fluent English descriptions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
General Manager
PeliconBiz
08.2023 - 09.2024
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Manager
Ssambap Korean BBQ
09.2021 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Bachelor of Science - Astronomy
04.2001 -
- Final Grade: 3.55 / 4.0
- Graduation with Distinction, [Spring, 2022]
Skills
Guest engagement
Hospitality service expertise
Customer assistance
Sales strategies
Client analysis and service
Paperwork processing
Cold calling
Timeline
Server - YoonSeoul Restaurant
05.2025 - 03.2026
General Manager - PeliconBiz
08.2023 - 09.2024
Manager - Ssambap Korean BBQ
09.2021 - 07.2023
State University of New York Stony Brook - Bachelor of Science, Astronomy
04.2001 -