SEONGWOO (Marcel) HEO
Sales Manager (BDM) For Commercial Maintenance, NCH Corporation
Hanam,43
Summary
Dynamic Sales Manager with a proven track record at NCH Corporation, Korea, enhancing client satisfaction and expanding territories through strategic planning and CRM software proficiency. Skilled in sales team training and client relationship management, I spearheaded initiatives that significantly increased sales revenue. Expert in leveraging product knowledge and competitive analysis to secure and grow key accounts.
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
18
18
years of professional experience
8
8
years of post-secondary education
Work History
Sales Manager (BDM)
NCH Corporation, Korea
07.2011 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Nurture over 5 new sales reps by organized training tool (Gears of Selling) through "Modeling" from myself.
- Increased sales revenue by developing and implementing effective sales strategies and sustainable contract program.
- Built long-lasting client relationships through CRM program and focused on personal info & favorites.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Contributed to a 50% increase in annual sales during tenure
Sales Representative
I'M-Doctor Holdings
03.2010 - 06.2011
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Managed customer accounts to secure customer satisfaction and repeat business.
Sales Representative
WOORI Medical Group
01.2007 - 02.2010
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Education
M.D. - Department of Urban And Local Administration
Korea University Graduate School of Policy Studies
Seoul City, ROK 03.2010 - 08.2012
Bachelor of Science - Environmental Engineering
AJOU University
Suwon City, ROK 03.2001 - 02.2007
Skills
Can play Flute & Saxophone
I can play the flute and saxophone at a level better than semi-professional.
Timeline
Sales Manager (BDM)
NCH Corporation, Korea
07.2011 - Current
Sales Representative
I'M-Doctor Holdings
03.2010 - 06.2011
M.D. - Department of Urban And Local Administration
Korea University Graduate School of Policy Studies
03.2010 - 08.2012
Sales Representative
WOORI Medical Group
01.2007 - 02.2010
Bachelor of Science - Environmental Engineering
AJOU University
03.2001 - 02.2007
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