Summary
Overview
Work History
Education
Skills
Timeline
Generic

SEONYEONG PARK

Seoul,11

Summary

Driven by a results-focused approach, I leveraged complaint handling and escalation management skills at NTS(Korea goverment tax service officer), enhancing team productivity and client satisfaction. I experience spans from tax services to retail, demonstrating quick learning and adaptability. Proven track record in fostering strong relationships and ensuring high-quality service, underscoring my commitment to continual improvement and efficiency.

Overview

10
10
years of professional experience
6
6
years of post-secondary education

Work History

A Public Official(National Tax Service of Korea)

Semuseogi(8grade)
01.2008 - 02.2013

Responsible for issuing tax notices to South Korean citizens and managing overdue tax collections.

  • Provided exceptional service to clients, fostering strong relationships and repeat business.
  • Increased team productivity with effective communication and collaboration strategies.
  • Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.

Department Store Employee

Han
01.2004 - 04.2004

Sells branded ready-to-wear clothing at a department store. Skillfully interacts with customers to increase sales performance.

  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.

Butcher

Kim
01.2003 - 04.2003

Works at a butcher shop, cuts meat, serves customers, and sells meat directly.

  • Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
  • Labeled meat items clearly and accurately with allergen information and expiration dates.
  • Performed meat inspections and checked temperature environment to maximize food safety.

Education

GED -

Seoul University
Seoul
03.2003 - 02.2009

Skills

Complaint Handling

Escalation management

Call center experience

Timeline

A Public Official(National Tax Service of Korea)

Semuseogi(8grade)
01.2008 - 02.2013

Department Store Employee

Han
01.2004 - 04.2004

GED -

Seoul University
03.2003 - 02.2009

Butcher

Kim
01.2003 - 04.2003
SEONYEONG PARK