Seoyeon Jo
Anyang-si
Summary
Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Eager Kitchen Hand known for cleaning workstations, handling dish washing duties and monitoring inventory. Well-trained to keep kitchen well-stocked and ready for busy mealtimes. Considered motivated employee with positive attitude.
Overview
5
5
years of professional experience
Work History
FOH Team Member
Ramen Ria
02.2024 - 08.2024
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Observed diners to respond to additional requests and determine when meal completed.
- Collaborated with kitchen staff to ensure timely and accurate order preparation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
FOH & Kitchen Hand
Izumi Sushi
09.2023 - 03.2024
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Plated and presented food following chef requirements.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
- Reduced waste by effectively managing inventory levels and rotating stock to maintain freshness.
- Streamlined dishwashing process, allowing for quicker turnaround of kitchen utensils and cookware.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Adjusted food preparation methods in accordance with customer requests.
- Brewed coffee and tea and changed out drink station syrups.
FOH
청사초롱
12.2019 - 09.2023
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Utilized POS system to receive and process food and beverage orders.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
Education
Security
Yongin University, South Korea
Yongin02.2023
Skills
Order Taking
Table Setting
Greeting guests
Food Preparation
Ingredient Preparation
Languages
Korean
Native language
English
Upper intermediate
B2
Timeline
FOH Team Member
Ramen Ria
02.2024 - 08.2024
FOH & Kitchen Hand
Izumi Sushi
09.2023 - 03.2024
FOH
청사초롱
12.2019 - 09.2023
Security
Yongin University, South Korea
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