Seoyun Choi

- Served food and beverages promptly with focused attention to customer needs.

- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

- Making various kinds of beverages from cocktails, coffees and teas applying their specific orders to fulfill each customers tastes.

- By focusing on casino guests, I delivered fast, tailored service and high-quality drinks, which improved overall guest satisfaction.

- By understanding each customer's unique preferences, I was able to provide personalized service and improve overall customer satisfaction.

- To attract new customers, I developed and implemented new promotional campaigns on a monthly basis.
Additionally, I conducted satisfaction surveys with existing clients to identify areas for improvement and successfully addressed key issues within the golf club's operations.

- I was responsible for customer service management, handling inquiries through various channels such as in-person visits, phone calls, and online platforms.

- To develop new menu items, I conducted surveys with existing customers and collaborated with team members to create the new menu.

- Delivered personalized service by remembering regular customers’ favorite orders.