SEUL-GI BYEON 邊瑟琪
Overview
3
3
years of professional experience
1
1
Certification
Work History
Marketer
NINETREE HOTEL
10.2021 - 10.2022
- In charge of room reservation management as a member of the Sales and Marketing team. I communicated with customers and suggested marketing alliance ideas for room sales..
- Conducted research to analyze customers' behavior, preferences and purchasing habits.
Front Desk Receptionist
IBIS AMBASSADOR
04.2021 - 09.2021
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Responsible for greeting and welcoming guests, checking in, and checking out.
Front Desk Receptionist
SEJONG HOTEL
09.2019 - 09.2020
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Responsible for greeting and welcoming guests, checking in, and checking out.
Education
GLOBAL BUSINESS
SANGMYUNG UNIVERSITY
SEOUL02.2019
MINGQIAN UNIVERSITY
TAIPEI, Taiwan01.2018
SUZHOU UNIVERSITY
SUZHOU, China02.2015
Languages
Korean
Native language
English
Advanced
C1
Chinese (Mandarin)
Upper intermediate
B2
Certification
Toeic | 910 Point | 2023-03-12
(New)Hsk | 6 Grade | 2022-04-09
Chinese character qualification Level 3 | | 2022-12-05
Curricular Activity
Tourism Data Literacy Education (Korea Tourism Organization) 2022.08
Tourism ICT Trend Insight Education (Korea Tourism Organization) 2022.07
English Digital Tourism Marketing Training (Korea Tourism Organization) 2022.07
Incheon Asian Game Volunteer -Operation Assistance(Interpret,English) 2014.09-10
Timeline
Marketer
NINETREE HOTEL
10.2021 - 10.2022
Front Desk Receptionist
IBIS AMBASSADOR
04.2021 - 09.2021
Front Desk Receptionist
SEJONG HOTEL
09.2019 - 09.2020
GLOBAL BUSINESS
SANGMYUNG UNIVERSITY
MINGQIAN UNIVERSITY
SUZHOU UNIVERSITY
Similar Profiles
MURTAJA ALTAMEEMIMURTAJA ALTAMEEMI
Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel
PRIYANKA PATILPRIYANKA PATIL
Housekeeping Room Attendant at Park Hotel (2018), Hilton Hotel (2018), QT HotelHousekeeping Room Attendant at Park Hotel (2018), Hilton Hotel (2018), QT Hotel
Muthu SelvamMuthu Selvam
NA at Mosaic Hotel, The Park Hotel, Poppy's HotelNA at Mosaic Hotel, The Park Hotel, Poppy's Hotel
HUZAIFA ISLAMHUZAIFA ISLAM
Marketer at Royal MotorplexMarketer at Royal Motorplex
ISAAC RAMIREZISAAC RAMIREZ
Marketer at Sam's Indoor Soccer ArenaMarketer at Sam's Indoor Soccer Arena