Seung Jin Ka

B2B Platform Contract Acquisition

• Successfully secured contracts with T-Order and HeyDealer, generating over KRW 350 million in annual recurring revenue.

Partnership Development

• Proposed and established collaborations with three marketing agencies, contributing over KRW 50 million to annual revenue.

Photo and Video Project Management

• Acted as Project Manager for various ongoing photography and videography projects, overseeing planning, operations, and talent sourcing.
• Achieved over a 55% profit margin in photography projects by assembling task forces within budget, significantly boosting revenue.

Networking and New Business Expansion

• Facilitated meetings with Southeast Asian companies for concert and event-related collaborations.
• Expanded sales by managing domestic events for international clients.

KBW (Korea Blockchain Week) Side Event Management

• Successfully managed the annual side event since 2023, achieving KRW 30 million in revenue in 2023 and KRW 140 million in 2024.

Regional Branch Management for a South Korean Educational Franchise

• Successfully operated a regional branch under the franchise model of a prominent South Korean educational company.
• Achieved a 90% success rate in cultivating self-directed learning habits among students.
• Reduced reliance on private tutoring for 70% of enrolled students.
• Received a satisfaction score of 90/100 from both parents and students.

Responsibilities and Achievements:

• Oversaw student performance management, learning diagnostics, and personalized consulting.
• Conducted interviews, managed payroll for instructors, and handled branch-level tax administration and HR operations.
• Led marketing initiatives, including blog and SNS management, as well as outdoor bus advertising campaigns.
• Acted as the primary liaison with the corporate headquarters, ensuring effective communication and coordination.

Sales and Marketing Management in the Overseas Geotechnical Business Team at MIDAS IT

• Managed existing international clients while identifying and pursuing new market opportunities.
• Despite being in a sales role, utilized CRM tools like HubSpot to organize and oversee local marketing meetings, training sessions, and seminars in Australia, Singapore, and the UK.
• Developed step-by-step objectives to achieve the team's OKRs (Objectives and Key Results).

International Business Travel and Local Sales Strategy

• Planned and executed overseas business trips, including designing localized sales strategies and conducting relevant meetings with stakeholders.

Comprehensive Operations Management at N3 Singapore Branch (IT Company Partnership)

• Collaborated with an IT company through a strategic partnership, overseeing technical management, B2B sales, and customer service operations.
• Provided first-line technical support and managed B2B sales and service operations related to Microsoft Azure cloud products.
• Handled over 50 daily inbound and outbound calls to ensure efficient client communication.
• Successfully secured 5–10 client meetings per day, conducting at least one meeting daily to drive business outcomes.

Event Coordination and Interpretation in Singapore

• Coordinated various events and K-pop idol concerts in Singapore, managing artist, stage, technical teams, and production logistics, while providing interpretation services.Key projects include SHINee World Tour, 2NE1 Concert, MISS A Showcase Singapore, F1 Concert BigBang, and INFINITE 1st World Tour (10+ events).
  

B2B Interpretation for Exhibitions and Trade Shows

• Provided interpretation services for B2B transactions at exhibitions and trade shows.
• Delivered on-stage interpretation for press conferences and media interviews featuring Korean artists and events, including "SMTown Singapore," "Kim So Jung Conference," and the "Twilight" interview.

Game Translation (Korean to English)

• Translated major patch updates for games such as MapleSEA and Chaos Online, ensuring accuracy and cultural relevance.

Customer Support Specialist at Apple Singapore Headquarters and Korean Official Website CS Team

• Worked at Apple's Singapore headquarters, managing customer support for Korean, Japanese, and Southeast Asian clients.
• Handled comprehensive customer service tasks related to the purchase and distribution process of Apple IT products and affiliated products.Assigned to the CS department responsible for handling calls from the service numbers listed on Apple's official website.
  Assisted customers with pre-purchase consultations and managed post-purchase tasks such as tracking shipments and overseeing various service requests.
  Provided first-level support and guidance for product inquiries.
  
• Managed over 80 inbound calls daily, ensuring efficient and high-quality customer interactions.