Seung Ah Lee
Vancouver
Summary
I am a hardworking, mature and team-oriented individual. I excel at customer service. While in Canada, I want to improve my English, gain international experience and learn about the local business.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Main Cook
BBQ Chicken Restaurant
03.2024 - Current
- Provided exceptional customer service through accommodating special requests and addressing any concerns promptly and professionally.
- Disciplined and dedicated to meeting high-quality standards.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Hotel F&B(Food and Beverage)
Mimosa in Quest Plus Conference Center Clark
01.2023 - 02.2023
- Served and Managed VIP service, Managing employee
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Assistant Cook /Restaurant Front of House Server
Kyochon Chicken
02.2020 - 12.2022
- Proficient in cooking chicken and providing excellent customer service.
- Experienced in taking customers' orders over the phone.
- Skilled in handling customer complaints professionally.
Fornt of House Server
Mayfild Hotel - Hotel Wedding
10.2016 - 03.2017
- Hotel Wedding - Food and beverage, Taking customers' order via phone
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Provided personalized service to VIP guests and coordinated all aspects of food and venue arrangements.
Education
International Business Management - International Business Management
Tamwood Language Center
Vancouver, BC, Canada 09.2024
Associate of Science - International Trade
Women's University of Kyungin
Gyeyang-gu, Incheon, Korea01.2022
No Degree - English As A Second Language
Systems Plus College Foundation
In The Philippines09.2023
Skills
- Excellent customer service skill
- Excellent international trade skill
- Excellent cooking skill
- Good serving skill
Volunteer Experience
National Aviation Museum
Exhibition Hall and Library Volunteer: 100 Hours of Service
- Ensured visitor safety and protected exhibits from damage during events and activities.
- Provided event explanations and facilitated hands-on activities to ensure a fun and safe experience.
- Organized and managed aviation and general books, created new sections for incoming books, and assisted visitors with locating and borrowing books.
Certification
International Driver's License - In South Korea
Food and Beverage Service Immersion Program Certification, February 02, 2023
Mimosa, Clark, Philippines
English as a Second Language Immersion Program - Sep 8, 2023 In the Philippines
Language
- Native Korean speaker
- Advanced English Communication
Timeline
Main Cook
BBQ Chicken Restaurant
03.2024 - Current
Hotel F&B(Food and Beverage)
Mimosa in Quest Plus Conference Center Clark
01.2023 - 02.2023
Assistant Cook /Restaurant Front of House Server
Kyochon Chicken
02.2020 - 12.2022
Fornt of House Server
Mayfild Hotel - Hotel Wedding
10.2016 - 03.2017
International Business Management - International Business Management
Tamwood Language Center
Associate of Science - International Trade
Women's University of Kyungin
No Degree - English As A Second Language
Systems Plus College Foundation
Similar Profiles
Adrian(Gyumin) KimAdrian(Gyumin) Kim
Restaurant Front of House Manager at BBQ ChickenRestaurant Front of House Manager at BBQ Chicken
Taniyah BrooksTaniyah Brooks
Team Leader at Smithfield's Chicken N' BBQTeam Leader at Smithfield's Chicken N' BBQ
Thomas HuhThomas Huh
Cashier at Bbq ChickenCashier at Bbq Chicken