Seungbok Lee
Delivery Advisor
Seoul
Summary
Experienced bilingual professional with a strong background in trade operations, customer service, and communication. Skilled in Korean-English interpretation, excelling in bridging language barriers and facilitating effective communication. Demonstrated expertise in client relationship management and process optimization. Dedicated to delivering high-quality and efficient service. Passionate about sustainable technology and committed to staying updated on industry trends and advancements. Thrives in fast-paced, multicultural environments, with a strong ability to adapt and collaborate effectively with diverse teams.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Intern
Korea Trade-Investment Promotion Agency (KOTRA)
03.2024 - 08.2024
- Company Overview: KOTRA is a government agency that promotes trade and investment between South Korea and foreign countries
- Handled VOC (Voice of Customer) inquiries related to export regulations, labeling, and customs
- Participated in multiple business meetings, acting as an intermediary and interpreter
- Supported Korean companies (OEM/ODM) in sales and business connections to meet local buyer needs
- Performed HR duties to support overseas employment
- Supported exhibitions and events organized by trade centers (e.g FTA seminars, mission events)
Retail Associate
Nike
03.2021 - 04.2021
- Delivered customer-first service in a fast-paced retail environment
- Recommended product solutions based on customer needs, enhancing satisfaction
- Maintained visual merchandising standards and assisted in stock inventory
- Collaborated with team to achieve daily and monthly sales targets
Education
Bachelor of Arts - English Interpretation And Translation
Hankuk University of Foreign Studies
04.2001 -
Skills
MOS Office
Quick learner
Teamwork and collaboration
Computer skills
Interpersonal and social skills
Goal-oriented mindset
Timeline
Intern
Korea Trade-Investment Promotion Agency (KOTRA)
03.2024 - 08.2024
Retail Associate
Nike
03.2021 - 04.2021
Bachelor of Arts - English Interpretation And Translation
Hankuk University of Foreign Studies
04.2001 -
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