Seung Chan Park
APO
Summary
Dining Facility Manager with extensive U.S. Army experience, specializing in leadership and team development. Achieved a 98% reduction in overspending through enhanced inventory accountability. Expertise in food safety compliance and vendor management, contributing to operational excellence. Demonstrated success in customer service and staff training, maintaining high standards and facilitating promotions.
Overview
14
14
years of professional experience
Work History
Dining Facility Manager / Culinary Specialist (92G)
U.S. Army
10.2020 - Current
- Supervised daily operations of Army dining facility, managing food preparation and sanitation for hundreds of personnel.
- Trained a team of over 50 employees, including 10 soldiers, ensuring adherence to operational and sanitation standards.
- Controlled inventory exceeding $100,000, enhancing accountability and reducing fiscal overspending from $60,000 to $1,000 by year-end FY2025.
- Mentored five soldiers toward successful promotions, fostering leadership development and professional growth.
- Ensured compliance with food safety protocols and preventive maintenance programs across multiple shifts.
General Manager
Bibibop Asian Grill (Gosh Enterprises)
Cincinnati
05.2018 - 09.2020
- Directed all restaurant operations including staffing, training, budgeting, and daily sales exceeding $10,000.
- Managed scheduling, payroll, and performance for a team of over 20 employees.
- Maintained compliance with food safety and sanitation standards across multiple store locations.
- Implemented local marketing and community engagement initiatives that increased customer retention.
General Manager
Panda Express (Panda Restaurant Group)
Richmond
04.2017 - 05.2018
- Oversaw daily operations for high-volume restaurant locations, generating over $10,000 in sales.
- Supervised hiring, onboarding, and training of team members to enhance performance.
- Drove sales growth through strategic local marketing initiatives.
- Analyzed customer feedback to refine service quality and menu offerings.
- Managed food quality and inventory to uphold brand standards.
- Collaborated with vendors to negotiate contracts and procure supplies efficiently.
- Handled budgeting, staffing, scheduling, inventory control, customer service, and sales operations.
Assistant Manager
Panda Express (Panda Restaurant Group)
Fairfax
04.2015 - 04.2017
- Managed day-to-day operations for high-volume restaurant locations generating over $10,000 in daily sales.
- Oversaw food quality, inventory management, and employee performance to maintain brand standards.
- Supervised hiring, onboarding, and training of team members to achieve operational excellence.
- Drove sales growth through local store marketing and consistent customer satisfaction.
- Supervised daily restaurant operations and ensured adherence to company standards.
- Implemented inventory management practices to maintain stock levels effectively.
Operations Manager
Beauty One Inc.
Midlothian, VA
02.2012 - 04.2015
- Oversaw inventory management to maintain optimal stock levels.
- Directed daily operations by implementing short-term and long-term strategies for profitability.
- Guided and trained operations staff to achieve company objectives.
- Developed operational procedures to uphold quality standards.
- Managed daily workflows to ensure efficiency and productivity.
Education
Bachelor of Arts - Hospitality Management
American Military University
Charleston, WV02-2026
Skills
- ServSafe food protection certification
- Leadership development
- Inventory and cost control
- Food safety compliance
- Staff scheduling and training
- Customer service excellence
- Microsoft Office Suite proficiency
- Point-of-sale systems expertise
- Team leadership
- Inventory management
- Budgeting and cost control
Certifications And Skills
- ServSafe Food Protection Manager Certification
- Army Culinary Specialist (92G) MOS Training
- Leadership & Team Development
- Inventory and Cost Control
- Food Safety & Sanitation Compliance
- Staff Scheduling and Training
- Customer Service Excellence
- Microsoft Office Suite / Point-of-Sale Systems
Languages
English
Native/ Bilingual
Korean
Native/ Bilingual
Timeline
Dining Facility Manager / Culinary Specialist (92G)
U.S. Army
10.2020 - Current
General Manager
Bibibop Asian Grill (Gosh Enterprises)
05.2018 - 09.2020
General Manager
Panda Express (Panda Restaurant Group)
04.2017 - 05.2018
Assistant Manager
Panda Express (Panda Restaurant Group)
04.2015 - 04.2017
Operations Manager
Beauty One Inc.
02.2012 - 04.2015
Bachelor of Arts - Hospitality Management
American Military University