SeungYeon Hwang
Insurance Advisor
Wonju,42
Summary
Dynamic Insurance Agent from Toss Insurance with a proven track record in fostering client relationships and resolving complex claims, ensuring fair settlements. Skilled in customer service and fluent in Korean, adept at engaging with clients through social media and blog posts. Demonstrates exceptional client relations and policy renewal capabilities, enhancing customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Insurance Agent
Toss Insurance
01.2024 - Current
- Maintained high standards of customer service by building relationships with clients.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Resolved complex claims issues, advocating on behalf of clients to ensure fair settlements.
- I am constantly posting in Korean on my blog an social media
Education
MBA - Hotel Management
Catholic Kwandong University
Gangneung-si 04.2001 -
Skills
Customer Service
Customer follow-up
Client Relations
Policy Renewals
SNS writing
Post on Blog
Reading an writing in Korean
Timeline
Insurance Agent
Toss Insurance
01.2024 - Current
MBA - Hotel Management
Catholic Kwandong University
04.2001 -
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