Shannon Love
Pampa
Summary
Professional in manufacturing supervision, skilled in overseeing assembly processes and ensuring high standards. Known for strong team collaboration, adaptability to changing needs, and delivering consistent results. Expertise in workflow optimization, quality control, and safety compliance, combined with proactive approach to problem-solving and leadership.
Overview
17
17
years of professional experience
1
1
Certification
Work History
ASSEMBLY SUPERVISOR
SWM TECHNOLOGIES
11.2017 - Current
- Served as an Assembly Supervisor at SWM International
- Oversaw a team of15 employees, including quality control inspectors and leads, to maintain efficiency in a fast-paced manufacturing environment
- Managed inventory audits, optimized assembly processes, and fostered a culture of safety and innovation in alignment with SWM’s core principles of exceptional quality, customer focus, and environmental responsibility
- Contributed to the company’s growth by implementing process improvements, resolving production challenges, and ensuring operations align with SWM’s mission to deliver reliable solutions supported by responsive customer service
FLORAL ASSOCIATE
BRANDON’S FLOWERS
09.2014 - 08.2016
- Served as a Floral Associate at Brandon’s Flowers
- Managed incoming and outgoing floral orders, ensuring timely deliveries and maintaining product quality
- Handled floral processing and inventory management to meet customer demand and seasonal trends
- Provided personalized customer service by assisting clients with floral selections for various occasions, demonstrating product knowledge and attention to detail
- Played a key role in maintaining store organization and improving operational efficiency
CUSTOMER SERVICE REPRESENTATIVE
UNITED SUPERMARKETS
05.2008 - 04.2014
- Worked as a Customer Service Representative at United Supermarkets
- Oversaw front-end operations, managing staff breaks and coverage to ensure seamless service
- Served as a keyholder with responsibilities that included supervising cashiers, handling customer inquiries, processing check cashing transactions, and resolving issues at the customer service desk
- Utilized strong organizational and multitasking skills to efficiently manage store operations and support team performance
- Developed expertise in cash handling, problem-solving, and POS system operations, contributing to a positive customer experience
Education
HIGH SCHOOL DIPLOMA (GED) -
Pampa High School
Pampa, TX08.1998
Skills
- Inventory Management
- Customer service
- Organization & Problem Solving
- Multi-Tasking & Time management
- Safety Compliance & Quality Control
- Manufacturing, Assembly & Packaging Expertise
Certification
- Forklift Operator Certifications
- MIG Welding Certifications
- OSHA Safety Training
- Leadership & supervisory Training
Timeline
ASSEMBLY SUPERVISOR
SWM TECHNOLOGIES
11.2017 - Current
FLORAL ASSOCIATE
BRANDON’S FLOWERS
09.2014 - 08.2016
CUSTOMER SERVICE REPRESENTATIVE
UNITED SUPERMARKETS
05.2008 - 04.2014
HIGH SCHOOL DIPLOMA (GED) -
Pampa High School
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