Head of operations
- Head of 10 teams : Logistic(Included Customer service and warehouse) /Launch /Manufacturing engineering/ Project Engineering /Maintenance / 3 Value Streams (Machining line, Electro-Plating Line, Polymer coating line & Material production line) / Lean Manufacturing/Quality team, About 260 employees direct&indirect]
- Managed time efficiently in order to complete all tasks within deadlines
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Oversaw workforce management planning, volume predictions and capacity planning.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Strategically selected methodology to reduce cycle time and meet target margins
- Provided technical guidance, peer review and mentorship to engineers and team leaders engaged in building system designs
Support Safety Management & Activities
- Achieved Zero Incident plant (Keep safety plant) and conducted regular safety training/ Continuous installation safety device for preventing potential incident, Achieved "Awarded Safety Excellence Plant" from HQ, Powertrain
- Assisted to maintain ISO14001 and OHSAS18001 certificates
Establish business plan including KPI and operation plan yearly
- Set plans for Sales revenue, Productivity(OAE Improvement), OT, Investment cost, Inventory, Quality, New business opportunity, Continuous process improvement, Safety and Attrition rate
Logistics management including customer service and warehouse
- Sales revenue management monthly : Achieved almost 100% of business plan
- Delivery management: Keep 100% delivery performance without customer line shut down
- Inventory control : continuous inventory reduction activities , from 15% in 2019 to 12% level
- Minimize air freight cost & transportation cost through advanced planning for import and export product/raw material.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
Managing operations
- Check and confirm production planning weekly and monthly cooperating by CS and production teams
- Capacity study based on customer demand and make secure plan, Optimized operation method for specific lines 3group 2shif, in general 2groupx2shift
- Managing overtime max. 52hours through multi-functional employees
- Daily “Gemba Walks” management: review safety, production status, scrap, defect with all related team leaders and foremen
- Continuous implementation “Production System” based on TBPS (Tenneco Bearing Production System which is similar to TPS
- Continuous activities changeover time reduction through skilled operators
- 5S activity for cleaning up workshop floor daily
Management of new product launch project and new business development
- Assisted and advised specific technical requirements on drawing
- Continuous approach for new business opportunities like China HD market and NA(Cummins, John Deere and Caterpillar)
- Quote review and optimized manufacturing cost/maximize profit(GM 20% target)
- Acquired new business of India Tata Cummins, sales $1mil./year in 2022
- Assisted product failure during development in application engineering
Management of Project engineering/Manufacturing engineering//Maintenance
- Establish required investment item list and make plan for budget in short term and long term/ Negotiate budget plan with BU, Tracking expenditure monthly and management as planned
- Continuous finding project related to improve productivity, increase capability and quality assurance : major 3 items implemented per months
- Implement weak/poor process through machine change or refurbish
- Attracted new investment US$5mil in 2023 for polymer coating line. Payback in 3years.
- Continuous reduction activity for MRO cost/Energy saving
- Material usage efficiency improvement activities : $58K in 2022, $320K for 2023
- Continuous new system applied like “Vision System” and “Deep Learning System” for appearance inspection : Can be reduced headcount of inspector.
- Running “Andon system” to minimize downtime for trouble shooting
- Failure rate and downtime analysis per each value stream and PM activities : Achieved from 1.16% to 1.09%. Minimize downtime for maintenance through support by engineering team and operators
- Applied mechanical troubleshooting skills to develop effective solutions for quality products
Quality control and assurance activities
- Collect scrap data and analyze, support to investigate route cause and solving : Achieved 1.2% of scrap rate vs over 2% of other bearing plants
- Conduct TFT for quality improvement including: engineering, production and quality team
- Leading “Quality Circle Activity” to improve process through participation in all employees
- Leading “Suggestion System” for continuous improvement participated in all employees(1 case/person/month)
- Assist to resolve customer complaint through coaching to quality engineer in bearing technology and potential root cause in customer side
- Support filed claim issues; Investigation of phenomenon, root cause and suggest countermeasure
- Assist to maintain TS16949 certification
Support purchasing team
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms
- Support to negotiate for new equipment investment cost
- Support in case of shortage supplying raw material like steel and powder
Global communications and team work
- Reporting to Head Quarter (APAC HQ in China, BU leader in Europe) weekly and monthly for reporting operation performance
- Sharing knowledge and best practices through weekly teams meeting
- Sharing material usage improvement experience
- Sharing continuous quality improvement activities
- Developed and maintained relationships with external vendors and suppliers
Activities in general
- Keep good relationship with labor union through continuous listening from union leader, operators and inspectors
- Environment improvement at workshop : Temporary cooler in summer and heater in winter season
- Implementing inconvenient items on operation
- Led hiring, onboarding and training of new hires to fulfill business requirements
- Identified and resolved unauthorized, unsafe, or ineffective practices