Sital Rai
Senior Call Receiver
Kathmandu
Summary
Dynamic Sales Representative with a proven track record at Sarang Food and Beverage Pvt. Ltd, consistently exceeding sales targets through exceptional customer service and performance tracking. Skilled in building rapport and managing escalated calls, I foster long-term customer relationships while contributing to a collaborative team environment.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Call Center Sales Representative
Sarang Food and Beverage Pvt. Ltd
03.2021 - 02.2025
- Exceeded monthly sales targets through effective prospecting, lead generation, and closing techniques.
- Managed escalated calls professionally, resolving complex issues effectively while maintaining rapport with callers.
- Developed long-term relationships with customers by providing exceptional service and tailored solutions.
- Contributed to positive work environment by assisting colleagues with problem-solving and skill development.
Education
High School Diploma -
Ganesh Secondary School
Ganesh Chowk, Budanilkantha, Kathmandu 04.2001 -
Skills
Communication with various People
Dealing with the problem
Co-operation with co-workers
Following the Instruction
Stress tolerance
Computer Knowledge
I have Intermediate knowledge of Computer. i have a typing speed of 30 to 40 WPM. Also I know how to use Ms word, Ms Excel, Photoshop and others.
Timeline
Call Center Sales Representative
Sarang Food and Beverage Pvt. Ltd
03.2021 - 02.2025
High School Diploma -
Ganesh Secondary School
04.2001 -
Similar Profiles
J. RAKESHJ. RAKESH
Production Manager at Sharda Food and Beverage Pvt. Ltd. (Dunkel Braun Pvt. Ltd.)Production Manager at Sharda Food and Beverage Pvt. Ltd. (Dunkel Braun Pvt. Ltd.)
ROHIT FRANCISROHIT FRANCIS
Junior Sues Chef at Lavonne Food and Beverage Pvt ltdJunior Sues Chef at Lavonne Food and Beverage Pvt ltd
Victor Paul PagidipalliVictor Paul Pagidipalli
HR Manager at ONSSD Food And Beverage Pvt LtdHR Manager at ONSSD Food And Beverage Pvt Ltd