Upcoming Business and Vietnamese Studies graduate with customer service experience and language skills. Driven to provide outstanding service as a cabin crew member at AirAsiaX
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cafe Server
Coffee Bay
Seoul
08.2022 - 05.2024
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Maintained a neat appearance while on duty.
Ensured that all orders were accurate before delivering them to the customers.
Education
Bachelor of Arts - Vietnamese Studies & Business Administration
Hankuk University of Foreign Studies
Seoul, South Korea
02-2025
Overseas Training Program - Faculty of Vietnamese Studies and Language
University of Social Sciences And Humanities
Hanoi, Vietnam
08-2019
Skills
Language Skills
Customer Service
Teamwork
Problem-Solving
Time Management
Adaptability
Languages
Korean
First Language
English
Advanced (C1)
C1
Vietnamese
Upper Intermediate (B2)
B2
Certification
TOEIC: 830
OPIc (Oral Proficiency Interview - Computer) : Intermediate High (IH)
Vietnamese Proficiency Test: Level B2
Timeline
Cafe Server
Coffee Bay
08.2022 - 05.2024
Bachelor of Arts - Vietnamese Studies & Business Administration
Hankuk University of Foreign Studies
Overseas Training Program - Faculty of Vietnamese Studies and Language