Summary
Work History
Education
Skills
Timeline
Generic
Sojung Hur

Sojung Hur

Kindergarten Teacher
Gyeonggi-do, South Korea,South Korea

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Kindergarten Teacher

Maxima institution
Gimpo-city, Gyeonggi-do, South Korea
2022.05 - 2022.12
  • Collaborated with other faculty and staff to promote rigorous learning opportunities, general well-being of school and collective interest of staff and student body.
  • Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences.
  • Reported to parents and administration about student progress.
  • Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
  • Promoted learning through play with engaging activities, games and lessons.
  • Monitored and evaluated student progress through regular assessments and observations.
  • Built positive relationships with students and families for safe, trusted learning support.
  • Kept accurate documents about student progress for school and parent records.

Customer Service Specialist

Airbnb
Gyeonggi-do, South Korea, South Korea
2020.05 - 2021.08
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Actively listened to customers, handled concerns quickly.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered constant flow of customer calls with minimal wait times.
  • Developed customer service improvement initiatives to decrease customer wait times.

Education

High School Diploma -

Pung-mu High School
Gimpo-city, Gyeonggi-do, South Korea
2014.02 - 2017.12

Skills

Student records management

[Language] proficiency

Inbound and outbound calling

Documentation and reporting

Account management

Flexible and Adaptable

Problem-Solving

Timeline

Kindergarten Teacher

Maxima institution
2022.05 - 2022.12

Customer Service Specialist

Airbnb
2020.05 - 2021.08

High School Diploma -

Pung-mu High School
2014.02 - 2017.12
Sojung HurKindergarten Teacher