Summary
Overview
Work History
Education
Skills
Community Service & Extracurricular Activities
Timeline
Generic
SONGHEE KANG

SONGHEE KANG

Cabin Crew
22 Dogok-ro 78-gil, Gangnam-gu, Seoul,11

Summary

With my experience working at these three locations, I promise to provide best service to passengers at Qatar with my ability to coordinate opinions, international sense and problem-solving skill.

Overview

6
6
years of professional experience
7
7
years of post-secondary education

Work History

Cafe Manager

Paris Baguette
03.2020 - 10.2024
  • Improved customer satisfaction by implementing efficient service procedures and staff training programs.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.

Cashier(Part Time Job)

Lotte World
06.2019 - 12.2019
  • Welcomed over 300 international customers everyday and helped determine their needs.
  • Reduced communication errors by improving order procedures.

Call Receptionist(Part Time Job)

EA Sports
06.2018 - 09.2018
  • Resolved customer complaints through phone consultations.
  • Enhanced customer satisfaction by efficiently managing incoming calls and received commendation emails.

Education

Computer Science

Seoul Women's University
Seoul, South Korea
03.2013 - 02.2020

Skills

    English(TOEIC 870)

    Korean(Native)

    Chinese character(State-accredited Grade II)

Community Service & Extracurricular Activities

Babpu , Seoul, Republic of Korea

 - Emergency food provider 

 - 08.2019 - 09.2019

Timeline

Cafe Manager

Paris Baguette
03.2020 - 10.2024

Cashier(Part Time Job)

Lotte World
06.2019 - 12.2019

Call Receptionist(Part Time Job)

EA Sports
06.2018 - 09.2018

Computer Science

Seoul Women's University
03.2013 - 02.2020

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