2D, 3D CAD Program(UG NX, Autodesk Inventor)
Based on my two years of experience as an online marketing manager, I have developed strong communication and persuasive skills tailored to customers in Korea. Currently, as an Application Engineer at Oetiker, I am diversifying my expertise. I specialize in understanding the needs of both B2B and B2C customers and providing effective solutions. I have a strong ability to apply relevant knowledge and persuade customers with well-founded insights.
- Provide in-depth technical consultations and support for products to customers.
- Understanding the Customer needs and inputs from Sales teams to deliver technical solutions for various applications.
- Support project manager for key projects to ensure the final solution is delivered towards customer’s expectation and initial proposals.
- Conduct regular Product and Application Trainings for Internal and external personnel to develop
technical competency and product awareness.
- Onsite customer installation of pneumatic and electronic tooling into high-end automated
assembly lines
- Provide customer training and support of Oetiker installation tools remotely or at customer
location.
- Repair tools either at OEK or customer location as required.
- Ordering spare parts for repair in communication with sales admin.
- Investigate quality issue at customer site and follow up in finding root cause.
- Communicate technical points with the relevant Oetiker functions at different entities for customer’s quality issues.
Issue research
Data analysis
Technical troubleshooting
Communication skills
2D, 3D CAD Program(UG NX, Autodesk Inventor)
MS Office Program(Excel, PowerPoint, Word)
National Technical Qualification: General Mechanical Engineer (issued by HRDK, Korea)
National Technical Qualification: General Mechanical Engineer (issued by HRDK, Korea)