Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Sovetchea Seng

Business Development Associate
Incheon ,South Korea

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience
9
9
years of post-secondary education

Work History

Manager

The Cinder Bar
05.2023 - Current
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Increased sales profits by 20% during slow shifts by applying targeted sales strategies.
  • Enhanced customer satisfaction by implementing feedback-driven service quality improvements.
  • Strengthened client relationships through engagement and personalized service, boosting repeat customers.
  • Led a team of 6, achieving a 30% improvement in team performance through coaching and performance management.

Assistant Manager

Korean Buffet Restaurant
06.2021 - 03.2023
  • Improved staff performance by setting individual goals and conducting feedback sessions.
  • Managed restaurant cleanliness, sanitation, and overall maintenance.
  • Reduced operational costs and ensured service quality through supply chain optimization.
  • Increased customer satisfaction by 25% through strategic oversight and process improvements.

Freelancer

Cambodian News Media
02.2020 - 06.2022
  • Translated and localized content from Khmer to English, improving the accuracy and cultural relevance of articles.
  • Researched and wrote articles on topics including lifestyle, business, technology, and finance.
  • Consistently met deadlines, maintaining a 100% on-time submission rate.
  • Enhanced client satisfaction by delivering high-quality work within deadlines.

Education

Bachelor of Science - International Business

Incheon National University
Incheon, South Korea
03.2019 - 08.2024

High School Diploma -

Toul Tom Poung
Phnom Penh
10.2014 - 08.2018

Skills

  • Team Leader

  • Customer Service

  • Communication Skills

  • Microsoft Office

  • Problem Solving

  • Sales

  • Digital Marketing (SEO, SEM)

Languages

Khmer
Native language
English
Proficient
C2
Korean
Intermediate
B1

Timeline

Manager

The Cinder Bar
05.2023 - Current

Assistant Manager

Korean Buffet Restaurant
06.2021 - 03.2023

Freelancer

Cambodian News Media
02.2020 - 06.2022

Bachelor of Science - International Business

Incheon National University
03.2019 - 08.2024

High School Diploma -

Toul Tom Poung
10.2014 - 08.2018

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Sovetchea SengBusiness Development Associate