Energetic and responsible professional with over a year of experience as an Educational Train Attendant &Tour Guide.
Passionate about creating safe, engaging, and meaningful experiences for young people.
Experienced in supervising Korean students during an English camp in the United States.
Developed strong cross-cultural communication skills through volunteer work in the Canada, United States, Mexico, and India.
My trekking experiences in Nepal, India, and Kyrgyzstan have strengthened my resilience, physical endurance, adaptability, and ability to perform confidently in challenging environments.
Overview
10
10
years of professional experience
3
3
Certifications
1
1
Language
Work History
Youth Program Coordinator, Tour Guide
E-train
03.2025 - Current
Led educational tours and school field trips for students.
Ensured participant safety and managed travel logistics.
Provided guided tours and coordinated on-site programs.
Overseas Camp Coordinator
APC English Camp
01.2026 - 02.2026
Supervised Korean students to enhance their overseas English camp experience.
Provided daily care and emotional support to ensure student well-being while living with them.
Coordinated daily schedules and ensured student safety.
Facilitated communication between Korean students and local staff through interpretation support.
Service Planner
Team Elysium Co, Ltd
04.2021 - 10.2023
Planned and managed healthcare app services from concept to implementation.
Coordinated with designers and developers to enhance user experience through iterative design and feedback.
Conducted market research and analyzed user needs to inform service quality improvements.
High School English Teaching Assistant (Part-time)
Choisun Language Institute
02.2016 - 01.2018
Assisted English instructors with high school classes.
Monitored homework, vocabulary assignments, and student progress.
Encouraged students’ learning and provided academic support.
Education
Bachelor of Science - Biomedical Engineering
Eulji Universuity
Seongnam, South Korea
04.2001 -
Skills
Customer Service
Tour Guiding
Youth Supervision
Participant Safety Management
Cross-Cultural Communication
Public Speaking
Interpersonal Skills
Leadership
Problem Solving
Adaptability
Teamwork
Volunteer Experience
Hostel Volunteer
Explore Hostel Life Jaisalmer | Jaisalmer, India
Nov 2024
* Managed guest reviews and supported digital marketing through promotional video production for desert tours.
* Taught basic Korean to local staff and volunteers.
* Strengthened customer service, marketing, and cross-cultural communication skills.
Restaurant Volunteer
Casa Jasmine (Vegan Restaurant) | Mexico
Jul – Aug 2024
* Assisted with food preparation and customer service in a vegan restaurant.
* Developed hospitality, teamwork, and communication skills in an international environment.
Café Volunteer
Wild & Carrot | Canada
Nov – Dec 2023
* Assisted with café operations and customer service.
* Improved English communication skills and developed the ability to adapt in fast-paced environments.
Hostel Volunteer
Gaslamp Hostel | San Diego, United States
Mar – May 2023
* Assisted with front desk operations, guest services, and housekeeping.
* Communicated with travelers from diverse cultural backgrounds.
* Delivered friendly customer service while maintaining a welcoming environment.
Certification
Field Trip Safety Training Certificate
Timeline
Field Trip Safety Training Certificate
05-2026
Outbound Tour Manager Certificate
04-2026
Overseas Camp Coordinator
APC English Camp
01.2026 - 02.2026
Youth Program Coordinator, Tour Guide
E-train
03.2025 - Current
Service Planner
Team Elysium Co, Ltd
04.2021 - 10.2023
Class 1 Driver's License
08-2016
High School English Teaching Assistant (Part-time)