SU-MIN HONG

- Considers the customer perspective and anticipate customer needs.

- Delivers great services and creates a positive customer experience.

- Strives to make every customer experience outstanding.

- Helps others when not required to do so, Focuses on group cooperation and facilitation.

- Worked as a reliable and dedicated team member in the DCR department, dedicated to focusing on new account customers. As a reliable and dedicated team member in the DCR department, dedicated to focusing on new account customers.

- Worked at DCR departments to enhance overall new account customer experience.

- Dedicated to help other fellows by assisting in the preparation of monthly statistical data.

- Communicated effectively with colleagues and customers.

- Utilized excellent written and verbal communication skills.

- Achieved a high customer satisfaction rating.

- Worked well with team members to support general Revenue operation team's work.

- Fulfilled all customer inquires to the best of my ability as a collector.